Career Opportunity: Test Delivery Specialist
As a detail-oriented and customer-focused professional, you will play a key role in ensuring a secure and exceptional exam delivery environment.
Key Responsibilities:
* Deliver exams with professionalism and courtesy to candidates.
* Adhere to established testing procedures and company policies.
* Collaborate with internal departments to resolve technical issues.
* Escalate policy breaches to relevant business stakeholders.
* Perform additional duties as assigned by management.
Essential Qualifications:
* High school diploma or equivalent education.
* Minimum 1 year of customer service experience (preferable).
* Experience proctoring or invigilating exams (highly desirable).
* Basic knowledge of Microsoft Office applications (Word, Excel, Outlook).
* Ability to sit for extended periods and lift up to 20 lbs independently.
* Comfortable working in a quiet testing environment with good hearing and vision.
Core Competencies:
* Attention to detail.
* Effective communication skills.
* Problem-solving abilities.
* Customer-centric approach.
* Strong ethics and values.