About the role
The Director Operations is a key role in the Operations team and will provide advice and support to the Senior Director, Operations, and HCD in process improvement and operational initiative implementation. Stakeholder engagement is key, with the Director having to maintain a contact point with other HCD teams, stakeholders including, other DOH divisions and agencies. The owner of the role must love engaging with people on all levels and developing first-class process improvements, supported by effective change management.
With a strong background in working with Executive Management, business improvement, and change management, you will primarily develop and maintain partnerships with internal and external stakeholders as well as developing and implementing process and system standardization to support HCD and the health system. Reporting to the Senior Director, Operations, you will support the Executive in managing branch operations in relation to all aspects of business improvement opportunities. As the Director, Operations, you may be required to review and create briefings and other executive reporting and communications.
The successful person
The successful candidate will need to demonstrate their experience in providing support via sensitive, confidential, and complex work to Executive Management and experience in leading and managing business improvement initiatives within a de-centralized business model for operational areas. Prior experience with best practice Change Management processes is highly regarded and to excel in this role, you will bring your strong analytical, negotiation, and influencing skills, communication, writing and reviewing of briefings, and most importantly a natural ability to lead, coach, inspire, and drive a team of diverse functions and employees.
About us
The Department of Health is responsible for the overall management of the public health system in Queensland. We are an organization that strongly believes in the need to work with people who value the goals of our organization and who will thrive in our workplace. Working at the Department of Health is about making a difference.
Benefits
1. A fast-paced, challenging, and supportive environment
2. Competitive salary + generous superannuation and leave loading
3. Flexible working arrangements
4. Diverse work culture
5. Career training and development
How to Apply
To apply for this exciting opportunity, please submit your resume including two referees who have a thorough knowledge of your capabilities, work performance, and conduct within the previous two years and answer the following questions within your application:
1. Question 1 – What is your motivation to join Health Capital Division?
2. Question 2 – Describe a situation where you worked as part of a team to achieve an outcome?
3. Question 3 – Provide an example of how you showed initiative to solve a problem?
4. Question 4 – Have you ever had any serious disciplinary action taken against you in the Queensland public sector?
We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Queenslanders. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realize the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Queenslanders. We encourage applications from Aboriginal people, people with disabilities, LGBTIQ+ and people from culturally diverse backgrounds.
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