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Client service officer

Gold Coast
Recruit Shop Pty Ltd
Posted: 6 October
Offer description

EARN $85,000 + Super + Bonus | Flexible Fridays + Monthly Team Lunch


Join a Reputable, Self Licensed Financial Planning Firm Based In Robina


Long Term Career Opportunities | Supportive Team Environment


About The Company

Our client is a fully self-licensed, independent financial planning business with over 35 years of experience delivering specialist retirement advice to clients and families across Australia. With a clear mission to deliver sustainable, best interest advice and a strong culture built on respect, honesty, accountability and relationships, they pride themselves on fostering trusted, long-term client connections.


About The Opportunity

The primary purpose of this position is to ensure high-quality, professional client service and to provide critical administrative support to Advisers and the technical team.

Reporting directly to the Administrative Co-ordinator, some of your responsibilities will include:

* Maintaining accurate client records and data in Xplan and SharePoint
* Supporting compliance, documentation, adviser diaries, and internal workflow
* Proactively supporting Advisers in delivering new business and ongoing services
* Liaising with fund managers, Centrelink, share registries and other key stakeholders
* Preparing client files, reports and implementation documents, including superannuation, pension and investment portfolios


About You

The successful candidate will have:

* Minimum 3 years' experience in a client service or financial services admin role
* Xplan experience preferred
* Diploma of Financial Services (preferred)
* Excellent organisational and communication skills
* Strong attention to detail and high level of integrity


What's In It For You?

* Off-Street Parking Available
* Friday Morning Coffee Runs
* $85K + Super + Annual Bonus Up To 5%
* Full Time, In-Office Role-Based In Robina, QLD
* Monthly Team Lunch Paid For By The Company
* Flexible Fridays – Leave Early If Weekly Work Is On Track
* Long-Term Career Opportunity With A Stable, Respected Firm
* Friendly, Collaborative Team Where All Advisers Are Equity Partners

Apply today and don't miss out on this exceptional opportunity to join a company that truly values its people and clients.


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