Amazon is seeking an experienced Solutions Architect to join the Applied AI Solutions Architecture team based in Sydney, NSW. This pivotal role focuses on accelerating customer adoption of Amazon Connect's AI capabilities, requiring deep technical skills in model selection, prompt engineering, and system tooling integration.
The Solutions Architect will lead technical discovery sessions, conduct data readiness assessments, and design agentic AI solutions, ensuring customers' contact center implementations are production-ready. Collaboration and hands-on development will be key aspects of this role.
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