Job description
Agency Department of Corporate and Digital Work unit Agency Business Systems – Human and
Development Shared Services
Job title Senior Business Analyst Designation Administrative Officer 7
Job type Full time Duration Ongoing
Salary $113,938 - $122,574 Location Darwin
Position number 37201 RTF Closing 01/12/2025
Contact officer Naoko Kitazato on or
About the agency
Apply online
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.
Primary objective
Support Directors and Project Managers in the execution of the project approach and associated plans by capturing and
documenting business improvements, implementation of business systems and/or applications by undertaking the full range of
business analysis tasks by coordinating with the business, project team members, stakeholders, and vendors.
Key duties and responsibilities
1. Facilitate workshops, interviews, and focus groups with stakeholders to elicit, analyse and document business including
functional and non-functional requirements, and take accountability for managing requirements traceability and ensuring
alignment with business objectives.
1. Lead the assessment, analysis, design, development, testing, documentation and implementation of solutions to problems and
requests for change in accordance with Departmental approved policies and processes.
1. Determine and document business requirements and processes by working with key stakeholders to deliver improvements in
information systems, information management, practices and procedures
1. Plan and drive scoping, requirement definitions and prioritisation activities for large, complex initiatives, and contribute to the
definition of policies, standards and guidelines for business system improvements.
1. Deliver project management documentation in alignment with the agencies project management frameworks, on time, to
expected quality standards as per scope as agreed with the Project Manager.
1. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour.
Selection criteria
Essential
1. Demonstrate extensive skills and experience as a Senior Business Analyst, including experience in requirements gathering,
business process analysis/modelling, process mapping and information analysis/modelling, and executing complex initiatives to
time, cost and quality targets.
1. Demonstrate experience managing business requirements and processes to the functionality of a product whilst identifying
gaps and opportunities.
1. Demonstrate experience in end-to-end delivery of application or business systems projects.
2. Demonstrate experience in incident, problem, change, test, and release management processes and related activities.
3. Demonstrate experience in creating and maintaining high-quality technical, support and business documentation.
4. Demonstrate work ethic and attitude which emulates values of being professional, accountable, honest, respectful and
innovative.
Desirable
1. Relevant Tertiary, Project Management, IT and Information Technology Infrastructure Library (ITIL) qualifications or
certifications.
2. Relevant knowledge and experience in the disciplines of health, child protection, youth justice, housing services or education.
3. Competency at the Skills Framework for the Information Age (SFIA) level 5.
Further information
The recommended applicant will be required to have a current Working with Children card and undergo a criminal history check
prior to selection being confirmed. A criminal history will not exclude an applicant from this position unless it is a relevant criminal
history. When choosing to apply for this position, the applicant should consider the full requirements of the position in aligning
their work experience and capabilities to this role.