Hospitality assistant

Houseperson Job Opportunity


Role Overview:


Key Responsibilities:

1. Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed
2. Collaborate with all members of the housekeeping team to ensure tasks are completed in a timely manner
3. Gather used linens from guest rooms and transport to the designated appropriate area
4. Assist with cleaning guest rooms and public area spaces are requested
5. Handle chemicals and cleaning materials with safety, respect guest privacy and security, and promptly report maintenance issues
6. Provide a welcoming service to all guests, assisting with questions, concerns, and offering precise details about our properties amenities and features

Requirements:

* Warm and welcoming communication style where guests and team members alike feel right at home around you
* Eye for detail and work efficiently, managing your time well and taking pride in your tasks
* Enjoy a physical role, navigating the property may involve using internal and external staircases, open pathways and pushing heavy trollies and equipment
* Embrace collaborating with colleagues from various backgrounds
* Reliable transportation and availability to work a variety of shifts including weekends and public holidays as required

Benefits Package:

* ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide
* Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
* Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
* Learn Your Way - Support your career development with access to Accors industry leading training platforms, Accor Academy and Typsy
* Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
* Worldwide Opportunities - We are a world leading hotel operator. With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career