**ABOUT US**
Join a company that's consistently ranked as one of Australia's best places to work. A brand that's on a mission to shake things up by transforming the gym experience and environment, for staff as well as members. Our focus is our people.
Fitness Playground's goal is to create the best gyms, not the most gyms. Our award-winning designs, connected communities, huge variety of classes and the great humans that work and coach with us defy what people expect from a gym, and now a Wellness environment.
Fitness Playground is rated as one of the Top 50 Places to Work in Australia, is an Employer of Choice Award winner for 3 consecutive years, as well as awarded 2021 AFR Best Places to Work, and Young Entrepreneurs of the Year.
Finding, educating, and developing great humans is at the core of what we do.
We recruit great humans - based on personality and culture fit (over qualifications and experience).
We develop our staff - by providing over 200 hours per year of free in-house education and access to industry expert mentors to help you to become great at what you do.
We reward our Staff - because they deserve to be recognised for the amazing work they do.
All this helps create our one-of-a-kind culture.
**THE ROLE...**
The Head of Wellness is directly responsible for the overall quality of Wellness classes, day-to-day management of our Wellness Studio operations and Client Service. The role is specifically required to drive 5-star customer & staff experience through recruiting, training and assessing the instructors. Communicating with and supporting; Sales, Admin, Service, Personal Training and Group Fitness Experts, Leadership Teams and Group Development.
**Experience;**
5 years experience in the Fitness Industry
Proven ability in providing an exceptional customer experience
Strong management and understanding of booking systems
Experience in mentoring and developing team members
Proficient in achieving productivity, performance targets, budgeting
Relevant qualifications and experience in boutique club management are highly regarded
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**Required Qualities;**
Strong Leadership & Interpersonal Skills
Comfortable with Rapid Change and Constant Innovation
Constantly Looking for Opportunities to Grow, Develop & Perform beyond expectations
A passion for health, fitness, and changing lives
**Desired Competencies;**
Analytical & Outcome Focused
Training, Educating & Presenting
Sales & Business Skills
Inspirational Goal-Setting & Motivational
Business Minded & Brand Spokesperson
Attention to Detail
Timely & Organised
If you back yourself as an awesome human, we'd love to hear from you.