Urgent Hiring Onsite Motel Manager - PERMANENT FULL TIME ($80 - $90K + Super + Accommodation) at Artesian Spa Motel
About us:
Our motel is a unique property in the area, featuring private spa pools filled with the famous Moree Hot Spring water. We cater to both leisure and corporate travellers, offering a variety of room types to meet all needs. Our guest facilities include a restaurant/bar, onsite parking, pools, and a barbecue area.
Position Details:
- Experience: Minimum of 3 years working as Motel Manager.
- Skills: Strong computer skills are essential.
- Teamwork: Ability to work effectively in a team environment is a must.
- Flexibility: Must be available to work flexible hours.
- Location: Seeking a smart and dynamic individual willing to work in the MOREE regional area of NSW.
Duties:
As an Onsite Manager, you will be responsible for the following:
1. Property Management: Oversee day-to-day property operations and assume responsibility for all operational duties.
2. Team Management: Lead and manage a team comprising housekeeping, maintenance staff, kitchen, and restaurant personnel.
3. Administrative Tasks: Handle rostering, timesheets, and supplier payments efficiently and accurately.
4. Team Leadership: Provide effective leadership and supervision to ensure the team performs their day-to-day duties efficiently.
5. Reservation Management: Utilize reservation software to effectively manage room bookings and handle reservations made via phone or online channels.
6. Guest Services: Ensure smooth and efficient guest check-in and check-out experiences, maintaining a high level of customer satisfaction.
7. Customer Issue Resolution: Take responsibility for addressing and resolving customer complaints promptly and professionally.