Vetcall Mermaid WatersMermaid Waters,QLD Full time RR-10072
Vetcall Q Store Mermaid Waters – Practice Manager
Grow your veterinary leadership career with us! Our Vetcall group has a great opportunity for a highly motivated and nurturing Practice Manager (Qualified Vet Nurse).
We're a small animal practice located in a bustling shopping villag e amongs t the pristine waterways of Mermaid Waters. Our clients consider us the vet clinic of choice, o ur popularity has been built on personable and trusted client relationships, with a strong commitment to pet wellness, quality medicine and advanced surgical care. With over 25 years of veterinary experience in the clinic, we can support you in every aspect. We are a happy and dynamic team surrounded by our well insured, educated and loyal client base .
* Overseeing all client care, nursing and veterinary services.
* Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media and feedback .
* Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, payroll and profit and loss.
* Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards.
* Working closely with the Lead Vet, Regional Manager and Vet Manager.
* Foster a wellness culture, great communication and clinical team development.
* Build strong relationships with our community, strategic partners and suppliers.
* Join a high performing team that love what they do.
About You
* Holds experience in veterinary practice manage ment or senior vet nurse position s
* Minimum of 3 years vet nursing experience post-graduation
* Experience with practice management systems or appointment book management skills
* Possess strong problem solving, decision making and organisational skills
* Proven r elationship and communication skills within all touchpoints
* Experience true c areer f ulfillment with us
* Salary is negotiable plus generous bonuses
* Full Time across 4 Days, no weekends
* Paid specialised skill development and education available
* Access to free nursing workshops via our Veterinary Training Centre
* Discounts & Benefits across Fitness, Insurance and Wellbeing
* Enjoy Team Member Events that foster great culture
* Work alongside a high performing, fun and friendly team – come and meet us!
Level 2, Building A, The Park Estate, 5 Talavera Road, Macquarie Park, NSW 2113
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