We are seeking a Guest Experience Ambassador, an integral part of our dedicated housekeeping team at Peppers Marysville. This serene retreat offers a breathtaking location, elegantly designed rooms that complement the natural beauty surrounding it.
Our contemporary conference and event facilities showcase stunning views of the Yarra Ranges National Park and Cathedral Ranges, making them a memorable venue for any occasion.
At our restaurant, guests can unwind in a relaxed setting while enjoying fresh local produce and Yarra Valley wines, all beside a peaceful riverside backdrop. Our destination is a true hidden treasure, offering a unique and memorable experience for locals and travelers alike.
As a Guest Experience Ambassador, you will play a vital role in maintaining the cleanliness and inviting atmosphere of our guest rooms, corridors, and storage areas to provide an exceptional experience.
* Ensure the maintenance of high standards of cleanliness and organization in your assigned areas.
* Monitor and restock linen and room supplies to ensure everything is ready for incoming guests.
* Follow proper procedures for handling and reporting lost property, treating guests' belongings with care and respect.
To succeed as a Guest Experience Ambassador, you should possess:
* A positive attitude, strong communication skills, and a genuine passion for delivering excellent customer service.
* Be physically fit and comfortable working independently.
* Have attention to detail and pride in a job well done.
* Be flexible, reliable, and available to work across a rotating seven-day roster, including weekends and public holidays.
Join us in creating unforgettable moments in one of Victoria's most picturesque destinations. We offer a supportive environment where you can develop your skills and grow with our company.
Accor offers numerous benefits, including:
* Immediate access to global accommodation and F&B discounts
* Constantly expanding database of free industry-focused training
* Recognition of service anniversaries and Accor Tenure Milestones
At Accor, we value diversity and inclusion. If you require adjustments during the recruitment process, please let us know.