Account Manager | Sales | Fulltime | Timber | Warehouse
$121,080 – $131,080 per year (Plus Super)
Fulltime Account Manager – Brisbane South, Gold Coast, Northern NSW to Coffs Harbour QLD.
Here at Wesbeam, we recognize the true value of our people and the necessity to evolve and grow with the market. Our Brendale site operates Monday - Friday, and our preferred hours for you to work will be a fixed roster, from Monday – Friday (40 hours per week), between the hours of 7.00 AM and 6.00 PM. Your focus will be on managing and developing Wesbeam’s customer distribution channels in the Brisbane South, Gold Coast, Northern NSW areas.
Our ideal candidate will have prior experience in customer facing sales, customer service and logistics, preferably in the building materials sector. You have the ability to build and maintain rapport, you are people-focused, self-motivated, and have the desire to succeed. You can work both independently, and with others, to achieve great results.
Your duties will include:
- Timely visits to customers, gather information that may affect sales progress, so that it may be dealt with in a skilled manner.
- Manage customer expectations by proactively providing accurate and timely updates on product lead times, working closely with Wesbeam’s supply chain and logistics.
- Meet or exceed sales and product mix targets.
- Effectively manage and follow up on product quality issues, should they occur.
- Attend regular sales and operations meetings.
- Recommend solutions to problems encountered in the preparation of account contracts and conclude negotiations with the customer.
- Establish and develop relationships with key stakeholders in the Queensland customer base.
- Manage day-to-day queries such as pricing and delivery requests, technical queries, quality enquiries and other sales activities.
- Work with Merchant and Fabricator representatives to promote Wesbeam’s brand position through trade nights, training sessions and industry events.
- Effectively maintain and manage a CRM database.
- Provide regular and timely market intelligence to support Wesbeam’s pricing, product and channel strategies.
- Develop a strong understanding of the building market, define, and implement opportunities to grow Wesbeam’s market share.
- Call on builders, specifiers, industry associations, and regulatory bodies.
Qualifications and Experience:
- Previous experience in a sales, customer service or logistics role.
- A proven track record within the building and construction industry is imperative to the role.
- Ability to read and interpret residential building plans.
- Strong attention to detail, organisational and time management skills, with the ability to own and prioritise multiple disciplinary streams of work.
- Well-developed written and verbal communication skills.
- Ability to work independently and deliver to agreed deadlines, with a results-driven approach.
- Ability to build and maintain working relationships with customers, colleagues and the executive team.
Desired Selection Criteria:
- Proven ability to work in a fast-paced and challenging environment.
- A bachelor’s degree or higher in a relevant study area is preferred but not essential.
- Minimum 5 years in a customer facing sales role.
- Proof of Australian Working Rights.
- Current Australian Driver’s Licence.
- Current Australian White card.
- National Police Clearance (>6months old).
- Ability to complete a pre-employment medical clearance with the Company’s provider.
At Wesbeam, we value diversity and inclusion. We strongly encourage and welcome applicants from all backgrounds to apply.
If you would like to be a part of our company and possess the skills and knowledge to be an asset to our team, we invite you to apply by emailing an introduction letter addressing the selection criteria, your cover letter and your resume to our HR Department:
Please note that only shortlisted candidates will be contacted for an interview.
Wesbeam reserves the right to expire the job advertisement prior to the closing date.
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