Technical Support Specialist
The position requires a Technical Support Specialist to provide technical assistance and resolve customer issues in a timely manner. This involves troubleshooting, diagnosing, and resolving technical problems through effective communication and negotiation.
* Provide technical assistance and support to customers
* Work with various software and hardware systems
* Develop strong communication and conflict resolution skills
Requirements
* Relevant ICT certificate or degree
* ITIL V3 Foundation Certificate
* Minimum 2 years experience in a similar role
Benefits
* Flexible work arrangements and wellness programs
* Superannuation contributions
* Skill development and career advancement opportunities
* Access to a Corporate Health Plan and Employee Assistance Program