Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 10 warehouses and 700+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across our showrooms, home care, hospital and pressure care, and configured mobility.
Our clinical team, made up of over 75 Product Specialists and Assistive Technology Professionals (ATP's), are specialists in assistive technology and equipment prescription. Committed to delivering exceptional allied health services, we work alongside the wider allied health community, as well as the general public, hospitals, residential aged care facilities across Australia. In doing so, we champion comfort, dignity, independence and improved quality of life.
A unique opportunity exists for a driven Casual Retail Assistantat our Wangaratta store. Your positive and persistent approach to customer service and community engagement will see your success in this location. We are looking for a motivated, self-starter with the will to succeed, who is not afraid to pro-actively build relationships and drive sales.
Your "New" Day to Day:
* Opening and closing the store and balancing transactions
* Actively seeking new clients, contracts and marketing opportunities to ensure your targets are achieved or exceeded
* Attending to incoming customers, assisting them with their questions and being able to convey the range of services that are available from the ILS Group.
* Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more...
* Assisting with the administration and stock replenishment duties for the store
* Processing orders and hire contracts
* Driving process efficiency and striving for continual improvement
* Being the face of ILS in the local community and driving relationships with customers and other local businesses
About You:
* You may have a strong Retail background and want to apply your skills in the Allied Health industry.
* You may be studying Occupational Therapy, Physiotherapy, Pharmacy or Nursing and looking for a position where you can adapt your knowledge.
* You will be keen to go above and beyond to interact with your community and increase store exposure
* You will have a customer-centric mindset, because at ILS we are all about the customer
* You will be well presented, professional and courteous
* You will have fantastic interpersonal skillsand love connecting with peoplefrom all walks of life
* Have agenuine desire to help otherswith your knowledge and abilities.
* You will have second to noneadministration skills,including the ability toprioritizeyour time
* You may have SAP experience, which is not required but is highly valued.
* You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities
What's In It For You:
* Competitive salary package
* Professional and supportive team environment
* Ongoing extensive training and coaching
ILS is an NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia and Workers check information i.e. Working with Children Checks, Police checks.