Here at UQ Sport, we’re firm believers that work shouldn’t be dull and boring! Our team is passionate about creating an awesome culture that promotes work-life balance, health and wellbeing, learning and discovery, and most importantly, fun!
We take ownership, embrace change and seize opportunity, and it shows in the exceptional work we do! We’re not afraid to debate, discuss, share views, and push the boundaries. Above all, we trust and respect others.
There’s a time to work and play at UQ Sport. Our crew celebrate the little wins, but we also know when to take time out, so we don’t burn out – we’re only human, after all. With us, you’ll enjoy flexible working conditions, extensive learning opportunities and a wide range of staff benefits (ones that’ll make your friends jealous)!
In a nutshell, we’re dedicated to delighting our customers and fellow team members every single day! Who wouldn’t want to be a part of this?! Explore more of UQ Sport below including current vacancies.
Lifeguard/Customer Service Officer – Gatton
Lifeguard/Customer Service Officer – Gatton About this Opportunity
Join the UQ Sport Gatton team as a Lifeguard & Customer Service Officer and play a key role in creating a safe, welcoming, and enjoyable environment for all visitors.
In this dynamic position, you’ll be responsible for supervising swimming activities, enforcing safety standards, and responding calmly and effectively in emergencies. You’ll also be the friendly face of the Centre, providing exceptional customer service, promoting UQ Sport’s programs, and supporting day-to-day operations.
This role is perfect for someone who thrives in an active, team-oriented environment, enjoys working with people, and wants to make a real impact on the health, safety, and experience of our community.
Dive in and make a splash with your career at UQ Sport!
In this role you will:
* Provide reception and sales services to UQ Sport customers
* Ensure consistently high standards of customer service and safety
* Ensure the safety of all patrons of the Centre by effectively preventing and responding to emergency situations.
To be successful in the role you will:
* 12 months’ previous experience in a customer-facing role preferably in an aquatic centre environment.
* First Aid, Pool Lifeguard and CPR Certificates.
* Blue Card.
How to apply
So, how about it – ready to join the UQ Sport crew? Apply today with your CV and 1 page cover letter.
Applications will be reviewed as they are received.
UQ Sport is an equal employment opportunity provider. We pride ourselves on our inclusive and diverse workforce. We believe that embracing the differences and expertise in our employees makes us a stronger organization.
We are committed to providing a fun, safe and supportive service environment for all our customers and clients, including children and young people. For this reason, please be advised that as part of our recruitment process you may be subject to blue card screening, reference checks, and identification/qualification verification. We may request that you disclose any information relevant to your eligibility to engage in our programs involving children and young people.
Work Perks
Round here, we’re all about building a great culture that encourages work-life balance, flexibility, wellbeing, and self-discovery.
We offer work perks that really matter – adaptable work arrangements, free health and fitness, better-than-the-norm entitlements, great coffee, tailored learning opportunities, product discounts, and more!
PERMANENT EMPLOYEE WORK PERKS CASUAL EMPLOYEE WORK PERKS Permanent Employee Work Perks
Team Harmony: We strive for a collaborative work environment where extraordinary teamwork is the norm.
Balanced Bliss: Embrace a commitment to work-life equilibrium with a streamlined 35-hour workweek and flexible arrangements tailored to your lifestyle.
Access All Areas: Enjoy complimentary entry to all UQ Sport venues, along with free equipment hire to fuel your active pursuits.
Fit and Fabulous: Break a sweat without breaking the bank with free access to invigorating Group Fitness programs.
Fuel Your Day: Sip on $2 coffees and indulge in fantastic discounts on a delectable array of food, beverages, and retail offerings at UQ Sport outlets.
Celebrate You: Enjoy birthday leave and extra days off during the festive season, or choose extra leave if duty calls.
Family First: Revel in paid parental leave to cherish those precious family moments.
Leave Load Extravaganza: Score a 17.5% leave loading with the flexibility to cash in or opt for extra leisure days.
Continuous Growth: Get a boost with reimbursement for essential qualification renewals + Access to our learning and development programs! (Ts & Cs Apply) + Up to 4 days Study Leave per year
Wellness Wonderland: Access support, resources, and exclusive discounts through TELUS Health, our Employee Assistance Program provider.
Casual Employee Work Perks
Team Harmony: We strive for a collaborative work environment where extraordinary teamwork is the daily norm.
Access All Areas: Enjoy complimentary entry to all UQ Sport venues, along with free equipment hire to fuel your active pursuits.
Fit and Fabulous: Break a sweat without breaking the bank with free access to invigorating Group Fitness programs.
Fuel Your Day: Sip on $2 coffees and indulge in fantastic discounts on a delectable array of food, beverages, and retail offerings at UQ Sport outlets.
Continuous Growth: Get a boost with reimbursement for essential qualification renewals (Ts & Cs Apply)
Wellness Wonderland: Access support, resources, and exclusive discounts through TELUS Health, our Employee Assistance Program provider.
Our Benefits
Round here, we’re all about building a bangin’ culture that encourages work-life balance, flexibility, wellbeing, and self-discovery.
We’re passionate about offering work perks that really matter – adaptable work arrangements, free health and fitness, better-than-the-norm entitlements, tailored learning opportunities, product discounts, and more!
WORK-LIFE BALANCE HEALTH & WELLBEING LEARNING & DEVELOPMENT FUN STUFF & FREE STUFF LIFESTYLE PERKS Work-life balance
* 35 hour work week with flexible arrangements to suit your lifestyle
* Paid Parental Leave for both primary and secondary caregivers, with the option to receive half pay and extend your leave
* Additional paid leave between Christmas and New Year
* A day off for your Birthday
Health & Wellbeing
* FREE Gold (St Lucia) or All Access (Gatton) Membership for all employees, plus one (1) nominated additional person for permanent staff
* FREE professional, confidential coaching and support for you and your eligible family members through our Employee Assistance Program
Learning & Development
* Admittance to a wide variety of training & personal development workshops
* Up to four (4) days’ Study Leave per year
* Access to a comprehensive online learning & development platform
* Renewal payments for role-essential qualifications and professional memberships
Discounts & Free Stuff
* Salary packaging available on novated leasing for permanent employee
* Discounts on full-priced Pro Shop & UQ Shop stock, as well as food and beverages across all UQ Sport venues and managed cafés
* Discounted UQ Community rate on individual program enrolments, including Social Sport
* Additional income opportunities, including casual hours for permanent staff, and work across multiple venues
Lifestyle Perks
* 13 weeks’ Long Service Leave entitlement after 10 years’ continuous service (above the Queensland Government requirement, with option to take one (1) week between 7-10 years’ continuous service
* Additional Compassionate Leave (3 days per occasion)
* Community Service Leave, allowing employees to assist with critical incidents in the community
* Access to 6-12 months’ unpaid Lifestyle Leave after three (3) years’ continuous service for purposes including overseas travel, and full-time study relevant to current role
* 17.5% Annual Leave loading – The choice is yours to convert into extra leave days or cash out at Christmas!