* Leading key MNC client in the IT industry
* Customer Service Focused Facilities Coordinator
* Australian Citizen | Baseline clearance or NV1 clearance is a must
* Canberra | Ngambri | Land of the Ngunnawal people
About CBRE
CBRE is the world's leading and largest commercial real estate services and investment firm, servicing over 90% of the world's Fortune 100 companies. Our Global Workplace Solutions division (GWS) is composed of the best and brightest industry professionals, at the forefront of innovation, and highly invested in the development and unique needs of our diverse employees and global clients.
About the Role
This role is crucial in supporting contract operations and acts as the link between client (requestors) and CBRE. FCs are expected to work with the management team and Sub‐Contractors to report technical issues and diagnose faults for rectification. The role will also ensure that issues are appropriately escalated to the relevant personnel and will refer and follow‐up daily tasks as assigned.
What You'll Do
* Managing client's day to day operational and maintenance facilities requirements.
* Undertaking administrative duties, supporting employee meetings/events, and managing mail services.
* Logging and tracking all maintenance requests, PPM and expenditure using appropriate maintenance software.
* Maintaining daily registers for visitors and contractors.
* Managing CBRE and client contractors.
* Ensuring WHSE policies, procedures and requirements are met and maintained.
* Ensuring all position KPI's are achieved.
* Assisting in various facilities project works.
* Supporting the business of CBRE as required.
* Meeting room set‐ups, resetting rooms, and cleaning up at the end of each meeting.
What You'll Need
* Excellent communication skills – ability to comprehend and interpret instructions, short correspondence, and memos.
* Intermediate to advanced Microsoft Excel, Word, SharePoint and Microsoft Office Outlook skills.
* Dedicated to exceptional customer service and has a customer‐centric approach to all tasks.
* Previous experience in facilities, hospitality, or a related role.
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward‐thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people.
#J-18808-Ljbffr