Job Summary
A career opportunity has arisen for a skilled professional to join our team as a Home Loan Specialist. As part of our dedicated team, you will be responsible for providing exceptional customer service and helping our members achieve their financial goals.
About the Role
In this role, you will have the opportunity to develop your skills and expertise in lending and sales. You will work closely with our members to understand their financial needs and provide tailored solutions to meet those needs.
You will also be responsible for managing and processing loans, as well as assisting with business development and training staff.
Key Responsibilities
* Provide exceptional customer service to new and existing members.
* Develop and maintain strong relationships with members to understand their financial needs and provide tailored solutions.
* Manage and process loans, including personal and credit card lending, as well as basic mortgage lending.
* Assist with business development and training staff.
Requirements
* Lending experience and sales skills.
* A proven track record of delivering exceptional customer service.
* Excellent written and verbal communication skills, including listening skills.
* High attention to detail and accuracy.
* Sound mathematical skills and knowledge of Microsoft Office.
Benefits
* Work life balance and flexible working options.
* Birthday Leave.
* Community Volunteer Leave.
* Access to an Employee Assistance Program (EAP).
* Access to our Wellness Program.
* Discounts on Banking products.
* Cultural lunches and social clubs.
* Excellent training and development opportunities.