Rydalmere, Western Sydney | Parking on siteManufacturing Industry | B2B Customer ServiceAre you a proactive team player who delivers exceptional customer service and thrives in a fast-paced environment?
We are partnering with a leading manufacturing business that is known for quality products and strong customer relationships.
They are now seeking an experienced Customer Service Administrator to join their team and support daily operational success.What You'll Be DoingManage inbound calls and customer enquiries professionally and efficientlyProcess quotes, sales orders, and purchase orders accuratelyRespond to supplier and account queries, ensuring timely resolutionMonitor and manage backorders, providing updates to customers and internal teamsAssist the Sales team with administration, reporting, and coordinationMaintain customer records, pricing updates, and product information in internal systemsProvide general office support where requiredWhat You'll BringPrevious experience in a customer service or order processing role (manufacturing industry highly regarded)Strong communication skills with a customer-first mindsetConfidence using business systems and MS Office suiteHigh attention to detail and strong organisation skillsAbility to multitask and work collaboratively with internal teamsA proactive, problem-solving approachReady to Apply?
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