About the company
"The AI startup growing faster than Canva"
That's what the Financial Review called us. In 18 months, we supported over 73 million patient visits and became one of the fastest-growing companies in the world.
We pivoted from broad healthcare AI to building Earth's finest AI Care Partner. Today, we support over 2 million patient sessions weekly across 116 countries and over 110 languages. Hundreds of thousands of clinicians use Heidi to complete documentation.
Our mission is simple: strengthen the human connection at the heart of healthcare.
The Role
Product Designer: Own the connective tissue of the product, design, prototype, and ship features with engineers, ensuring cohesive, quiet, and precise user experiences.
Location: Sydney or Melbourne. Exceptional candidates outside these locations may be considered.
Responsibilities
* Own design quality across the product, catching inconsistencies before shipping.
* Design, prototype, and ship features alongside engineers without handoffs.
* Explore and define the look and feel of AI-powered clinical software.
* Contribute to a design system that establishes consistency as the default.
* Push CSS fixes, build prototypes, and open PRs for polish that shouldn't wait for a sprint.
* Share work early, give honest critique, and raise the team's craft bar.
Qualifications
* Portfolio showing visible craft and design impact.
* Comfortable designing in Figma and shipping code or using tools like Cursor or Claude.
* Strong sense of easing curves, optical vs mathematical alignment, and stress-testing components at edge cases.
* Ability to explain design decisions with component-level insight.
* Proactive ownership: fix broken patterns in production rather than filing tickets.
Additional Expectations
* Geeky about software and eager to learn new tools.
* Attention to spacing and visual consistency.
* Defend design decisions without relying solely on user testing.
* Ship independently without a design system team or governance structure.
* Motivated by turning clinical chaos into quiet, precise, and beautiful experiences.
Benefits
* Generous $500 annual development budget.
* Serious equity.
* Outcome-based performance focus; no micromanagement.
* Respect for mental health and flexible scheduling.
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