Overview
In this unique role, you will be helping clients find Assistive Technology to improve their mobility and independence. You will build solid customer relationships through face-to-face service in our showroom by demonstrating product knowledge and equipment. Increase sales and customer satisfaction by working with customers and their therapists to ensure a positive experience.
Role Title: Showroom Sales Representative
Hours: Monday – Friday, Full Time Permanent
Reporting: Diana Phillips – Regional Retail Manager
Qualifications
Previous customer service or industry experience preferred, but not essential
Excellent verbal and written communication skills are essential
Adept at navigating computer systems to manage customer interactions and records
Ability to remain composed in a fast-paced work environment and under pressure
Willingness to provide/obtain relevant checks due to interaction with our clients (e.g.: Police checks/NDIS Worker Screening check)
Responsibilities
Greet customers delivering excellent customer service with a sales-focused approach
Resolve customer questions and concerns in an efficient manner
Learn and stay up-to-date with our products and services, and use this knowledge to enhance customer experience
Assist customers with accurate and timely order placement, tracking, and processing, to encourage repeat business
Maintain showroom inventory and presentation as required
Employee discounts on Aidacare health equipment products and services
Quarterly incentive scheme
Employee Assistance Program to support mental wellness
Benefits package includes discounts for retail, insurance, gym and more
Comprehensive training program to equip you with the necessary skills and knowledge
How to apply
Please submit your application by clicking "ApplyNow". Join our team at Aidacare and help us create memorable experiences for our valued customers!
About the company
Aidacare is one of the leading players in the Healthcare Equipment Industry. We pride ourselves on commitment to excellence, innovation, and customer satisfaction. Aidacare has 1,300 staff and over 90 locations across all states and territories in Australia.
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