As one of the world's largest IT distributors, we have great opportunities to join a dynamic team and organisation with a local Australian culture.
At Tech Data, we strive to lead the next generation of technology and talent. Whether you're applying for your first role or you're a seasoned professional, here is a great opportunity to develop your career in the technology industry alongside our network of top-tier vendors and collaborative colleagues.
We now have a fantastic opportunity for an Account Manager in our computer components business unit.
If you are currently in an Inside Sales role and want to transition into sales/account management, this could be the role for you.
You will have the chance to learn from the ground up as you begin managing existing customer relationships and developing new business opportunities.
Key Responsibilities
With training and guidance, you will be responsible for:
* Developing relationships and growing business with specific identified accounts;
* Expanding the customer base by identifying and developing new accounts;
* Developing and maintaining relationships with key customer contacts including business owners, purchasing managers, and sales/marketing managers;
* Managing customer price lists, including pricing tiers for various channel partners;
* Maintaining awareness of current market pricing;
* Working with customers to help grow their business through promotional or marketing initiatives, pricing strategies, strategic/tactical planning, and joint customer visits;
* Maintaining awareness of the PC components industry, including product trends, competitors, and external influences such as economic factors;
* Managing the customer order process from quotation to delivery, ensuring adherence to authorization levels.
Knowledge, Skills, and Experience
To succeed in this role, you will need:
* High School Certificate or equivalent;
* 3+ years in an inside sales role or as a business development representative within the PC components industry;
* Superior customer service skills;
* Excellent verbal and written communication skills in English;
* Ability to handle and resolve customer issues and escalate when necessary;
* Proven initiative in problem-solving and building customer relationships;
* Understanding of profitability and return on investment concepts;
* Ability to provide customer solutions and ensure customer satisfaction;
* Ability to work effectively within a team;
* Self-motivated and capable of working independently to achieve sales targets;
* Flexibility and adaptability to changing environments and business needs;
* Energetic, enthusiastic, positive, and customer-focused attitude;
* Willingness to accept training and development for personal growth.
What's on Offer
We offer a competitive remuneration package and:
* A great team culture;
* Hybrid working environment (minimum 3 days in the office per week);
* Opportunities for professional and personal growth through dedicated learning platforms, education assistance, and development plans;
* Community involvement through our partnership with United Way Australia;
* Flexible work hours;
* On-site parking;
* Paid parental leave with options to ramp back into your role.
If you're interested, we look forward to hearing from you soon.
Additional Benefits
* Elective benefits tailored to your country;
* Career growth opportunities through leadership and professional development programs;
* Programs to enhance your well-being;
* Commitment to diversity, equity, and inclusion;
* Networking opportunities within our organization;
* Participation in community and social initiatives.
Don't meet every requirement? Apply anyway.
At Tech Data, a TD SYNNEX Company, we're proud to be recognized as a great place to work and a leader in diversity and inclusion. If you're excited about working with us and believe you're a good fit, we encourage you to apply. You may be exactly the person we're looking for
We are an equal opportunity employer committed to building a diverse team that values all backgrounds and perspectives. All qualified applicants will be considered based on merit, without discrimination based on race, gender, religion, age, disability, or other protected characteristics.
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