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Customer service representative

Sunshine Coast
Morgan Consulting
Customer Services agent
Posted: 9 May
Offer description

About the company
Join a dynamic and rapidly growing organisation representing multiple major equipment brands across Australia. Supplying sign, digital and display equipment and solutions, they pride themselves on delivering exceptional products and services, with a strong commitment to innovation, customer satisfaction, and industry leadership.

About the role
A need has arisen for an experienced Customer Service / Counter Sales Representative to join their small but happy team based in the western suburbs of Melbourne.

In this dynamic, challenging and highly pivotal role you will be responsible for:

- Serving customers over the counter
- Answering incoming enquiries regarding stock availability, deliveries and pricing
- Providing quotes to customers via phone or email
- Making a couple of outbound calls a day to existing customers to ensure their needs are being met
- Inputting sales orders
- Coordinating with warehouse staff to ensure customer delivery expectations are met
- Analysis of stock availability using system reports.
- Maintenance of customer information regarding orders held in the system

Skills & experience
As the ideal candidate and to make the transition as smooth as possible, you will possess the following key attributes:

- Previous customer service / counter sales experience within the signwriting, print or labels industry
- Excellent communication, time management and customer service skills
- Above average computer literacy with excellent attention to detail
- Reliable and honest and is someone that can own their mistakes
- Be a team player who is willing to go the extra mile

Benefits
Aside from an attractive remuneration package commensurate with your experience, benefits include being surrounded by a fun, inclusive team with extensive knowledge and the opportunity to further develop your sales career with this genuine industry leader.

How to apply
To be a part of this successful and dynamic team, please click on the "Apply Now" button and attach a copy of your resume quoting reference number 53524TH.

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