Delivery Specialist Job Description
The Delivery Specialist plays a critical role in ensuring the safe and efficient delivery of parts and products to professional customers. This position requires operating company vehicles, processing deliveries, collecting payments, and managing vehicle maintenance.
Key Responsibilities
1. Operate company vehicles to deliver parts and products while maintaining a safe driving record and adhering to company standards.
2. Utilize delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily inspections.
3. Keep vehicles clean and well-maintained, performing daily inspections before use and reporting any issues or damages to store management.
4. Ensure secure storage of delivery vehicles, keys, fuel credit cards, hand-held devices, and collected monies at all times.
5. Pick up customer returns, including new, warranty, and core items, and complete driver return slips.
6. Communicate customer concerns or special needs to store management for prompt attention.
7. Report any vehicle maintenance needs, accidents, or damages immediately to the store manager.
8. Maintain accurate records of fuel usage and ensure vehicles are locked and secured at the end of each day.
9. Clock in/out according to company policy and perform additional duties as assigned, such as customer service, stocking, merchandising, running errands, handling core returns, and inventory management.
Requirements
* Strong interpersonal communication skills with the ability to effectively interact with customers and colleagues.
* A valid state driver's license and a driving record that meets the company's 14/18-point system standards.
* Familiarity with automotive parts and the ability to operate light store equipment.
* Fluency in multiple languages is highly desired, with Spanish being a plus.
Benefits
O'Reilly Auto Parts offers a comprehensive compensation package, including competitive wages, paid time off, stock purchase plans, 401(k) with employer contributions, insurance options, tuition assistance, and opportunities for career growth.
We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, pregnancy, age, veteran status, disability, genetic information, or other protected statuses.