Academic Support Unit | UniSC Sunshine Coast, Sippy Downs
Level 5, $82,843 - $93,358 p.a., plus up to 17% employer superannuation
Full-time (36.25 hours per week), ongoing appointment
Overview
The Academic Support Unit (ASU) delivers specialist administrative and operational services that support UniSC's teaching, research, and governance across all schools and campuses. Within ASU, the School Support team partners closely with academic leaders to enable the efficient and effective delivery of core university functions.
Key Responsibilities
* Provide comprehensive executive support to Deans, including diary management, meeting coordination, correspondence, and travel arrangements.
* Proactively triage and prioritise incoming requests, ensuring timely and appropriate responses on behalf of senior academic leaders.
* Support governance processes by coordinating committees, preparing agendas and papers, drafting minutes, and tracking actions.
* Maintain corporate records, databases and documentation, ensuring accuracy, compliance and confidentiality.
* Prepare high‐quality correspondence, reports and briefing materials, incorporating background research and data analysis as required.
* Support HR administration processes, including recruitment scheduling, probation management and performance review coordination.
* Contribute to School and ASU events and projects, working collaboratively across teams and campuses.
* Actively participate in continuous improvement initiatives to enhance administrative processes and service delivery.
About You
You are a highly organised and trusted administration professional who thrives in a fast‐paced, stakeholder‐focused environment. You bring sound judgement, discretion and a proactive mindset, and are comfortable supporting senior leaders while managing competing priorities with confidence. Your collaborative approach and commitment to service excellence enable you to add value across teams and functions.
Qualifications
* Effective verbal and written communication skills, particularly in explaining administrative requirements and preparing clear, concise written material.
* Extensive experience providing customer‐focused administrative support, including:
o Responding to telephone, email and in‐person enquiries.
o Diary management and coordination of the Dean's office.
o Stakeholder interaction – the ability to respond to, liaise and interact effectively with diverse stakeholders, both internal and external to the university.
o Interpreting and applying policies and procedures.
o Committee support skills such as preparing agendas, distributing papers and ensuring further action and follow‐up.
* Excellent computer literacy, including the ability to use the Microsoft 365 cloud‐powered productivity platform (Teams, Word, Excel, PowerPoint, Outlook, SharePoint, Planner, OneNote) and to learn new systems or processes quickly.
* Ability to maintain confidentiality and handle sensitive matters discreetly, exercising good judgement, initiative and problem‐solving skills.
Equal Opportunity Statement
UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities and experiences.
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