As a leader in retail operations, you will oversee the management of a store team to drive sales growth and exceptional customer experiences. Your key responsibilities include delivering outstanding customer service through strong service standards and store presentation, managing daily store activities, including stock control, visual merchandising, and customer engagement, overseeing training and development of your team, ensuring compliance with health and safety policies, monitoring financial performance and controlling store costs.
The ideal candidate will possess experience in retail management, a passion for delivering excellent customer service, a results-driven approach, effective communication, decision-making, and interpersonal skills, proven ability to drive sales through effective up-selling and product recommendations, and a strong focus on operational excellence and team wellbeing.