Overview
Are you a motivated and customer-focused professional ready to take the next step in your career? Our client, a highly respected name in the Civil Construction industry, is looking for an enthusiastic Customer Service / Internal Sales Coordinator to join their dynamic team based in Brisbane's South-East. This is an exciting opportunity to be part of a business that values its people, rewards performance, and offers a vibrant, supportive workplace.
What You'll Be Doing
In this fast-paced, customer-focused role, you'll be the first point of contact for all sales and hire enquiries - in person, by phone, and online. You'll coordinate logistics, provide quotes, liaise with internal teams and customers, and help drive the success of the branch.
Your Key Responsibilities
* Handling customer enquiries regarding equipment hire, sales, off-hires, pricing, and quotations
* Providing accurate, competitive quotes and product recommendations
* Coordinating deliveries and pickups (internal and external transport)
* Maintaining day sheets and required documentation
* Entering contracts and updating daily branch KPI reports
* Liaising with drivers, yard hands, sales reps, and management
* Promoting the full range of company products and spotting cross-sell opportunities
* Greeting visitors and answering calls promptly with a friendly, professional approach
What You Bring to the Role
* Previous experience in internal sales or customer service coordination
* Strong communication and interpersonal skills - in person and over the phone
* Ability to multitask and thrive under pressure in a fast-paced environment
* Excellent organisational skills with a strong eye for detail
* Experience liaising with a variety of stakeholders - sales teams, warehouse staff, and management
* Construction or hire industry experience is an advantage (but not essential)
* A proactive attitude and willingness to grow your product knowledge
Why Join This Team
* Supportive team culture - you're more than just a number
* Well-established company with a strong industry reputation
* Recognition and reward for your contributions
* Permanent full-time role with regular hours
* Rotating shifts: 7am-4pm or 8am-5pm, Monday to Friday
* Long-term career growth opportunities
Contact
Gabrielle Clarke - gabrielle.clarke@sandyou.com.au
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