Overview
Are you a motivated and customer-focused professional ready to take the next step in your career? Our client, a highly respected name in the Civil Construction industry, is looking for an enthusiastic Customer Service / Internal Sales Coordinator to join their dynamic team based in Brisbane’s South-East. This is an exciting opportunity to be part of a business that values its people, rewards performance, and offers a vibrant, supportive workplace.
What You’ll Be Doing
In this fast-paced, customer-focused role, you'll be the first point of contact for all sales and hire enquiries - in person, by phone, and online. You'll coordinate logistics, provide quotes, liaise with internal teams and customers, and help drive the success of the branch.
Your Key Responsibilities
Handling customer enquiries regarding equipment hire, sales, off-hires, pricing, and quotations
Providing accurate, competitive quotes and product recommendations
Coordinating deliveries and pickups (internal and external transport)
Maintaining day sheets and required documentation
Entering contracts and updating daily branch KPI reports
Liaising with drivers, yard hands, sales reps, and management
Promoting the full range of company products and spotting cross-sell opportunities
Greeting visitors and answering calls promptly with a friendly, professional approach
What You Bring to the Role
Previous experience in internal sales or customer service coordination
Strong communication and interpersonal skills - in person and over the phone
Ability to multitask and thrive under pressure in a fast-paced environment
Excellent organisational skills with a robust eye for detail
Experience liaising with a variety of stakeholders - sales teams, warehouse staff, and management
Construction or hire industry experience is an advantage (but not essential)
A proactive attitude and willingness to grow your product knowledge
Why Join This Team
Supportive team culture - you're more than just a number
Well-established company with a strong industry reputation
Recognition and reward for your contributions
Permanent full-time role with regular hours
Rotating shifts: 7am-4pm or 8am-5pm, Monday to Friday
Long-term career growth opportunities
Contact
Gabrielle Clarke -
J-18808-Ljbffr