Reference Number: 53573: Administration Assistant – VSC/VVED
Employment Type: Multi
Location: Northern Health (All Campuses)
About Northern Health: As an organisation we have a clear focus on how we service and partner with our community, including our strategy of helping the community stay well when at home. Our reputation of community‐minded, inclusive and progressive is matched to none.
About the Role: This role provides a suite of administration support for the Virtual Specialist Consult service and the Victorian Virtual Emergency Department in order to assist in the smooth running and management of clinical sessions across both divisions.
Responsibilities
* Monitoring registrations and reconciling patient information to ensure registered consumers have correctly joined their consult
* Identifying and supporting registered patients who have not managed to join their consult
* Following up missing administrative details from patients
* Collecting medical history from patients prior to their clinical consult
* Managing appointments for patients or on the directions of the clinician
* Following up radiology/pathology results
* Assisting with data collection for auditing and quality purposes
Qualifications
* Highly developed computer literacy skills
* Strong communication skills
* Reliability and punctuality
* Adaptable and flexible thinking
* Vision and values aligned in all aspects of the role
Next Steps
If this opportunity sounds like the next step in your career, then we would love to hear from you. Please click on the Apply button and follow the prompts.
For further details, please refer to the Position Description. Alternatively, you can contact Cassandra Bramston, Operations Director and Cassandra.bramston@nh.org.au.
Applications close 11 June 2026
Why Work at Northern Health?
Northern Health offers a range of benefits which support and reward staff both personally and professionally.
Benefits include:
* Health and Wellbeing programs, including our new 'Thrive' program
* Flexibility in the workplace and extra leave options and support
* An inclusive and culturally safe space
* Access to salary packaging & EAP
* Comprehensive Library services for learning, research, clinical decision‐making, leisure and wellbeing (onsite and online)
Work with us! Northern Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce which reflects the community we serve. Applications from Aboriginal and Torres Strait Islander people, as well as applicants who are LGBTIQ+, who have different abilities, or are from culturally and Linguistically Diverse Backgrounds are encouraged.
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