Receptionist (Administration Officer Level 4)
* Temporary Full-Time Exempt (for a period up to 12 months)
* Opportunity to work from our modern office in Chatswood
* In-office presence
* Attractive salary, starting from $75,176.79 + 12% Super + 17.5% annual leave loading
* Up to 12 extra days off per year + 4 weeks annual leave
* Increase your take home pay with salary packaging, meal allowance, fitness passport and more
* Join the team enriching health in millions of ways every day through digital innovation
Applications Close: 11:59pm, 6th February 2026
About Us – eHealth NSW
At eHealth NSW, we're leading the digital transformation of Australia's largest health system. As NSW Health's digital centre of excellence, we design, build and support world-class ICT solutions that improve patient care across the state.
Guided by a Cloud First Strategy, we're harnessing digital technology to better patient care and deliver scalable, quality, patient-centred, digital healthcare. With your skills and experience, you can help enrich the lives of millions while developing your career within Australia's largest health organisation—alongside passionate tech professionals, health partners and industry leaders building solutions that truly make a difference.
About the Opportunity
As the Receptionist at eHealth NSW, you will play a key role in supporting the delivery of digital health services that make a real difference to healthcare across New South Wales. As the first point of contact for visitors, stakeholders and staff, you will provide a welcoming, professional and efficient front and back-of-house experience, helping to create a positive impression of the organisation.
In this varied and fast-paced role, you will manage a range of reception and administrative duties including answering phone enquiries, meeting and greeting visitors, handling mail, and coordinating meeting room, courier and fleet vehicle bookings. This opportunity is well suited to someone with demonstrated experience in a customer-facing administrative role within a large, complex organisation, who enjoys working collaboratively and thrives in a busy environment.
In this role, you will:
* You'll be the welcoming face of our office, working on-site five days a week to deliver high-quality support to both staff and visitors.
* Be the first point of contact for the organisation by professionally answering and directing incoming calls, relaying messages, and warmly welcoming visitors.
* Work collaboratively with the Reception Team Leader to support the smooth delivery of all reception services.
* Coordinate and manage bookings for meeting rooms, Courriers and fleet vehicles, ensuring availability and efficient use of resources.
* Issue and manage security access and photo identification cards for staff and visitors in line with organisational procedures.
About You
We are looking for someone who:
* You bring demonstrated experience in a customer-facing administrative or reception role, ideally within a large and complex organisation, where you have confidently managed competing priorities and delivered high-quality service in a fast-paced environment.
* You are a professional and personable communicator with strong organisational skills, attention to detail, and the ability to remain calm, responsive and customer-focused while supporting a busy front-of-house function.
* You are warm, approachable, and always willing to assist wherever needed, contributing positively to a welcoming and supportive front‐of‐house environment
* You have strong computer skills, with confidence using Microsoft Office and other business systems to manage bookings, respond to enquiries, and support daily administrative tasks.
Need more information?
* Position description
* Find out how we hire at eHealth NSW
* Check out our diversity and inclusion commitment
* Learn more about us at eHealth NSW
Working at eHealth
Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:
* Professional growth and career development
* Allocated day off per month
* Salary packaging
* Various health and wellbeing programs to support our team
How to apply
Share with us your cover letter and most up to date resume (up to 5 pages), highlighting your relevant skills and experience.
We recognise that AI tools are increasingly being used to assist with resumes and applications. While we accept their use, we're eager to see your personality and get to know the person behind the application!
For further discussions around the role or recruitment process, including adjustments, please contact our Talent Advisor at Hayley.Witchard@health.nsw.gov.au or Hiring Manager, Karla Notary, at Karla.Notary@health.nsw.gov.au and quote REQ635837.
Additional information
* This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
* To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
* 'Exempt' is defined as a fixed term contract with a length greater than 13 weeks.