Be the vital link between patients, specialists and our expanding practice team. This is a rare opportunity to bring your medical administration skills—whether at a junior or senior level—to a highly respected private specialist group known for exceptional patient care, a supportive workplace culture, and a calm, coordinated approach to clinical excellence. Gippsland Specialist Group continues to grow, and we're proud to offer a welcoming environment where your professional development is genuinely supported.
About the Practice
Gippsland Specialist Group is a multidisciplinary private specialist practice providing Gastroenterology, General Surgery, Urology and Medical Oncology services to the Gippsland region. Located in a beautifully renovated heritage home in Drouin, the practice is warm, patient‑centred and highly collaborative, with strong administrative and clinical support systems.
About the Role
This is a busy, varied and rewarding role involving direct support to individual specialists and close collaboration with the practice principals across a wide range of administrative duties and practice‑support tasks. Your work will be instrumental in managing consulting schedules, surgical coordination, patient communication and operational efficiency.
The role also includes opportunities to:
* Contribute to GP liaison and referrer engagement
* Assist with social media and practice marketing activities
* Support the practice principals with broader administrative projects as the group continues to expand and grow
We strongly encourage applications from both junior candidates who present well and are eager to learn, and from experienced medical secretaries / PA professionals seeking a stable, high‑quality practice environment.
Remuneration will always be above the Award and based upon experience.
Key Responsibilities
* Manage consulting sessions, theatre lists and specialist schedules
* Keep an accurate, dynamic and achievable diary for Principal Specialists
* Coordinate patient appointments, procedures and follow‑up care
* Prepare correspondence, referrals, quotes and consent documentation
* Maintain accurate and timely patient and administrative records
* Liaise professionally with patients, hospitals and referring clinicians
* Assist with referrer communication and GP / representative liaison
* Support social media, marketing and broader practice operations
* Perform ad hoc duties as required by the Principal Specialists
About You
You are professional, organised and committed to excellent patient care. You thrive in a team environment and handle busy periods with calm and clarity.
Your attention to detail and multi‑tasking skills would be of great benefit to this dynamic and progressive medical practice, which prides itself on innovation and education in addition to patient care. We are always willing to train the right candidate and offer generous educational allowances.
You will ideally bring:
* Experience in a specialist medical practice (advantageous, but not essential for strong junior applicants )
* Familiarity with Genie, Gentu or similar software (advantageous)
* Excellent written, verbal and interpersonal communication skills
* Strong organisational ability and attention to detail
* A positive, flexible, team‑oriented attitude with flexibility in rostering (including some weekend and after hours work) and some ability to cover other staff leave
* Interest in marketing, social media or referrer engagement (optional, but welcomed)
Why Join Us?
* $35–$40 per hour (above‑award remuneration)
* A supportive, friendly and professional administrative and clinical team
* Beautiful practice environment within a renovated heritage building
* Structured professional development opportunities
* Genuine career progression as the practice continues to expand
How to Apply
Please click "Apply" and upload your resume and cover letter (applications without a cover letter will not be considered).
For confidential enquiries, contact:
Sharon Majcherzak
Phone: 8***
Email: ******@gippslandspecialist.com
Web: gippslandspecialist.com
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