Job Summary: We are seeking an experienced Hospitality and Events Manager to oversee the day-to-day operations of our hospitality and events teams. This role requires excellent customer service skills, team management experience, and adherence to compliance standards.
Key Responsibilities:
* Operations Management: Manage the daily activities of the hospitality and events teams, ensuring high-quality service delivery at all times.
* Staff Onboarding: Develop and implement effective onboarding programs for new staff members, enhancing their understanding of our brand and services.
* ServicE Delivery: Foster a culture of exceptional service, where every interaction with our clients is memorable and exceeds expectations.
About Our Team: As a key member of our team, you will have the opportunity to contribute to creating unforgettable experiences for our clients while being part of a vibrant community.
We Offer: A dynamic work environment that encourages growth and development, opportunities to make a meaningful impact, and a chance to be part of a talented team that shares your passion for delivering outstanding service.