Learning Support Co-Ordinator
Sydney, NSW | Hybrid - Permanent role | Epping Head Office
What you'll do
* Maintain and administer the Learning Management System, ensuring data integrity and ease of use
* Generate learning and compliance reports, including mandatory training and onboarding completion
* Support system updates and continuous improvement of learning processes
* Provide administrative and coordination support for Capability and Inclusion projects
* Support onboarding activities, including record maintenance and reporting
* Assist with documentation and administration for initiatives
Why this role matters
At SCC, a skilled, supported and confident workforce underpins the quality of experience we provide to residents, clients and their families. The Learning Support Co-Ordinator role contributes to this by ensuring learning systems, processes and administrative support operate smoothly, accurately and consistently across the organisation.
This role enables the Capability and Inclusion team to focus on designing and delivering meaningful learning and career experiences, whilst ensuring employees and leaders can easily access training, records and support. Through reliable coordination, clear communication and strong attention to detail, the Learning Support Co-Ordinator helps create an workplace where learning feels accessible, responsive and well organised; reinforcing our values and our commitment to high-quality, person-centred care.
What's in it for you?
* Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650
* Heart HQ - our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed
* Fitness Passport - Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT
* Discounted private health insurance
* Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program
* Annual leave loading
* Ongoing Training and Development
* Linkedin Training - SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses
* Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support
* Referral Bonus Program
What you'll bring
* Ability to build and nurture relationships, coupled with effective communication skills to engage internal and external stakeholders
* Advanced computer skills with demonstrated abilities in software programs such as MS Office suite, particularly Excel, Word and Outlook
* Time management skills and the ability to prioritise and plan
* Ability to work with competing deadlines
* Proven experience supporting an HR or related learning and/or organisational development role within a large organisation
* Experience using technology, preferably a Learning Management or Human Resources System
About Southern Cross Care (NSW & ACT)
At SCC (NSW & ACT), people are at the heart of everything we do! We are a purpose-led, not-for-profit organisation empowering older people to 'live life to the full'. We have a passion for providing the best care with clinical excellence and offer person-centred care services to meet individual needs and preferences in residential aged care, retirement living and in-home care.
Join us at SCC (NSW & ACT), where your work is not just a job, but a journey filled with meaningful moments to make a tangible difference in the lives of those we support. Our commitment to your development is unwavering, and we work hard to ensure you are given ample opportunities to continually learn and grow.
SCC is an equal opportunity employer. Creating a diverse and inclusive workplace, where employees feel valued and heard in a safe and respectful workplace, is a priority. All employment is decided based on qualifications, merit, and business need. We welcome people of Aboriginal and Torres Strait Island identity, as well as people of culturally diverse backgrounds, to apply.
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