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International account coordinator

Joondalup
Edith Cowan University
Posted: 16 January
Offer description

INTERNATIONAL BUSINESS OPERATIONS

JOONDALUP CAMPUS

$95,310 to $102,830 pa PLUS 17% SUPERANNUATION

FIXED TERM, FULL TIME

Edith Cowan UniversityAre you ready to belong to a dynamic community where courage, creativity, and optimism are essential elements of our DNA? At ECU we're inspired by the incredible achievements of Edith Cowan, the first woman elected to an Australian parliament and a lifelong champion of education. Empowered by her legacy, we're united in our vision to lead the sector in educational experience and expand our impact through world-class research.

Embrace an opportunity to become part of something extraordinary.

International Business Operations Team

The International Business Operations (IBO) team plays a critical role in driving ECU's global engagement and international student recruitment outcomes. Working collaboratively across the University and with partners worldwide, IBO supports sustainable growth, strong compliance, and high-quality student and agent experiences that contribute to ECU's international success.

About the Opportunity

As an International Account Coordinator, you will provide high-level administrative and operational support to ECU's international recruitment activities. Working closely with International Account Managers, you will help coordinate agent and partner accounts, support recruitment channels, and ensure smooth day-to-day international operations.

This role is well suited to someone who is detail-oriented, highly organised, and confident working across multiple stakeholders in a fast-paced environment. You will contribute to reporting, contract coordination, CRM management, and agent support activities that directly impact recruitment performance and service quality.

A complete list of accountabilities can be viewed in the position description.

About you

You are a proactive and reliable team player who enjoys working behind the scenes to support strategic outcomes. You bring strong organisational skills and a service-focused mindset, along with:

* Demonstrated experience in an administrative, coordination, or support role within a complex organisation
* Strong attention to detail, particularly when working with data, contracts, and reports
* Well-developed written and verbal communication skills
* The ability to manage competing priorities and meet deadlines
* Experience working with CRM systems and databases (e.g. Salesforce, student administration systems)
* An interest in international education, partnerships, or global engagement

Experience in the international education sector and knowledge of ESOS and compliance frameworks will be highly regarded.

Benefits of working at ECU

At ECU we're committed to fostering a positive employment experience and believe this is fundamental to the success and satisfaction of our employees. Growth and development matter here, because we recognise people are at the centre of everything we do. Our thriving work culture is guided by the ECU values and complemented by a range of employee benefits; visit our website to read about flexible working arrangements, generous leave entitlements, our commitment to Wellbeing, exclusive corporate discounts and industry-leading superannuation.

Contact

Please contact Dasha Kondrashova, Manager International Operations on or for more information.

Application ProcessPlease upload an up-to-date resume summarising your experience and achievements, along with a brief covering letter of no more than 2 pages outlining your suitability for the role.

Advert Closure

Applications close Thursday, 29 January 2026 at 11:30pm AWST.

ECU reserves the right to close the advertisement before the stated closing date, and encourage applicants to submit their applications early.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE THE RELEVANT WORKING RIGHTS TO FILL THIS POSITION.

ECU is a diverse and inclusive workplace with specific strategies and initiatives in place to address underrepresentation of specific groups. We strongly encourage applications from the Aboriginal and Torres Strait Islander community.

We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability, age and faith. For more information on our commitment to equity and diversity, please visit our Inclusive Workplace website.

At ECU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively encourage people with disability to apply to ECU. To discuss how we can support adjustment requirements, please contact the person listed above.

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