Supervisor/Duty Manager - Front of House
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Teller is a multi-purpose venue located in the heart of busy Lygon Street, Brunswick East. Our venue features five unique spaces: an intimate 40-seat front bar, an 80-seat pavilion, a laneway courtyard bar with a retractable roof, an upstairs function space, and a private dining annex. We host a variety of occasions, including weddings, corporate dinners, family gatherings, casual meals, and catch-ups with friends.
Our concept offers a casual yet up-market experience with a shared-style menu, 12 rotating beers on tap, excellent cocktails, and a curated wine list. We are a staple in the Brunswick East drinking and dining scene, committed to serving our community with kindness and integrity.
ABOUT THE ROLE
This hands-on role involves working alongside the venue manager and owner-operator as a casual supervisor/duty manager. You will be a key senior team member overseeing dining and service experiences for guests and staff. The role emphasizes customer service, staff training, and daily food and beverage operations.
We provide a full-service dining experience. The ideal candidate will have a strong background in dining and restaurant operations, be customer service-oriented, and lead by example to deliver exceptional guest experiences.
HOURS
Minimum 25 hours per week, up to 38 hours.
REQUIREMENTS
* At least 2 years’ experience in a similar role
* Ability to adapt and perform under high-pressure, fast-paced service
* Strong leadership and staff training skills
* Excellent organizational and time management abilities
* Outstanding communication and presentation skills
* Attention to detail and proactive attitude
* Experience working closely with the Head Chef to ensure smooth front and back of house operations
* Ability to work proactively during quiet periods and delegate tasks to staff
* Flexible availability, including nights and weekends
* A genuine passion for warm and engaging hospitality
* Comprehensive knowledge of food and wine
WHY US?
* Competitive hourly rate + superannuation + share of tips
* Generous discounts on food and beverages for staff, friends, and family
If this sounds like you, please email your resume and cover letter to Alicia at: (emailprotected). Only successful applicants will be contacted.
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