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Customer support specialist

Sydney
beBeeCustomerService
Customer Support
Posted: 13 December
Offer description

Job Opportunity

* We are seeking a dedicated individual to provide exceptional customer service and support.

About the Role

* This position involves interacting with customers through various channels, including phone, email, or chat.
* You will collaborate closely with sales, logistics, and operations teams to ensure seamless communication and efficient order processing.
* Your key responsibilities will include inputting promotions on sales orders and maintaining accurate records.

Requirements

* No prior experience is required for this role.
* However, you should possess systems aptitude and be comfortable working with SAP, Salesforce, Teams, phone, and web-based platforms.
* A detail-focused approach with an emphasis on accuracy is essential across orders, documentation, and follow-up tasks.
* Data entry experience with a keen eye for efficiency and precision is also required.

Key Skills

* Customer Service
* Data Entry
* Systems Aptitude

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