Specialist Technician
Delivering technical support services to the Department of Education through the Technical Support to Schools Program is an opportunity to bring your expertise and passion for technology to a dynamic team.
To be considered for this role, applicants must have at least 5 years of industry experience, including:
* Previous experience within the TSSP program
* Extensive experience in the education sector
* Equivalent senior-level corporate IT support experience
The selected candidate will be responsible for managing and maintaining ICT infrastructure in schools, supporting both staff and students, and administering complex enterprise environments.
Key Responsibilities:
* Manage and maintain ICT infrastructure across Department of Education schools
* Administer and support school networks and server environments
* Provide ICT support services in large, technology-driven learning environments
* Collaborate with school leadership teams and deliver ICT professional development when required
Essential Technical Skills:
* Hyper-V virtualisation administration
* Administration of Windows and Linux-based servers
* Cloud service administration (Google Workspace & Microsoft 365)
* Mobile Device Management (MDM) deployment and administration
* Advanced enterprise networking (Cisco & HP switching)
* Cisco wireless technologies (controllers, APs)
* SOE and image deployment, with advanced troubleshooting skills
* Experience supporting large fleets of desktops and notebooks
* Experience with 1:1 and BYOD device planning, deployment, and management
* Strong technical documentation skills