**Title: Applications Specialist**
**Reports To: Applications Support Supervisor**
Beckman Coulter is a global provider of biomedical testing systems and related products that simplify and automate laboratory processes. The company's instruments and chemistries are used in all areas of the biomedical testing continuum: patient care, translational solutions, and research and development. From complex DNA sequencing to simple one-use diagnostic screening kits, Beckman Coulter's products are utilised in every phase of the battle against disease.
Beckman Coulter Diagnostics includes over 10,000 associates who serve the $41 billion Clinical Diagnostics market. We deliver more than 250 million tests every year, used by doctors to diagnose, treat, monitor and manage their patients. Our tests help diagnose diseases such as prostate cancer, colorectal cancer, leukemia, HIV, congestive heart failure and heart attacks. Beckman Coulter is an operating company of Danaher Corporation and is an equal opportunity employer.
**Job Summary**:
**Responsibilities**:
- Travel to and consistently provide highest level of customer service and support at different customer sites.
- Provides training and customer support on instrument installations and upgrades.
- Develops, implements and coordinates training programs and customer workshops.
- Provides training to internal staff related to new products and employee education.
- Assists with instrument evaluations in the interpretation of results, instrument performance and report generation.
- Performs and assists with sales demonstrations. Provides customer information and support during sales process.
- Schedules pro-active customer visits to improve customer satisfaction
- Organises and supports User Group Meetings.
- Provides feedback on market developments and customer needs/requirements to the sales team and assists in implementation of account development plans.
- Be available to travel at, as required, short notice locally, state-wide and interstate. Occasional international travel will also be required.
- Work as part of a diverse team and be willing to contribute to the wider team and organisational goals on continual basis.
- Attend training as required in the role.
- Other projects or activities as required by the position.
**Job Requirements**:
- Prior experience working in the clinical diagnostics industry
- Tertiary qualifications in Science or equivalent
- Strong Interpersonal Relations
- High Computer Literacy
- Business Acumen with a strong commercial understanding
- Fluent written and oral communication
- Ability to work independently and self-motivated
- Hold valid and current driver's licence and passport
- Unrestricted Australian working rights.
Working at Beckman Coulter, you'll join a team of collaborative and inventive people. We are resourceful, tenacious and have an appetite for winning! We value honesty and courage, and strive for excellence and innovation. We have a genuine desire to do the right thing - always.
We work in a fluid environment in which flexible responses and accommodating change on a regular basis is important. You'll find a framework of large, inter-disciplinary teams that stretch beyond the traditional boundaries of time and geography.
We're a growing company, and part of Danaher - a global leader in science and technology where you will find,
- The Danaher Business System, the common operating system that shapes strategy, focuses execution, aligns our people, and creates tremendous value for customers.
- Tools for your personal development and career development.
- Comprehensive rewards.
- A scientific/technical environment that is always looking for new ideas.
- A global company, with opportunities to work with people across the country or around the world.
As a member of our team and being part of Danaher, you'll have the opportunity to build a career in a way no other environment can duplicate. When it comes to the development of our leaders and associates, we're serious. Our business is growing, and we need top talented people to keep winning. The breadth and depth of our family of brands makes it possible for us to offer a variety of dynamic and challenging career opportunities across some of the most demanding and attractive global industries.
When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful **Danaher Business System** tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attr