CRM Engineer Opportunity | Flexible Work Environment | Career-Defining Projects A leading member-focused organisation is on the lookout for a CRM Engineer to join their internal technology team. This role offers the chance to deliver meaningful digital solutions that directly support end users and improve engagement across the business. The Opportunity You'll take ownership of planning, managing, and delivering technical outcomes for the CRM platform. This includes designing and customising Microsoft Dynamics 365 solutions, developing automated workflows, building reports, and ensuring a seamless user experience across the organisation. Key Responsibilities: Design and implement tailored Dynamics 365 solutions (Customer Insights and/or Sales) Automate business processes through Microsoft Power Platform (Power BI, Power Automate, Power Apps) Provide technical support, training, and CRM best practices Monitor performance, troubleshoot, and implement system improvements Work with cross-functional teams to understand needs and translate them into scalable technical solutions About You: You're an innovative problem-solver who thrives on improving systems and processes. You bring a collaborative mindset and are excited about delivering user-friendly solutions that make a difference. Technical Skills & Experience: Strong hands-on experience with Microsoft Dynamics 365 (Customer Insights and/or Sales) Proficient with Power Platform (Power BI, Power Automate, Power Apps) Skilled in systems integration via Web Services (REST/SOAP APIs) Technical background in C#, .NET, and JavaScript Comfortable working in Agile and traditional delivery environments Prior experience in member-based or regulated environments is a plus What’s on Offer: Flexible work options and a supportive culture that values balance Investment in your development through impactful projects Health and wellbeing benefits, work-from-home support, and genuine career growth opportunities