# Project Officer, Student Surveys at Western Sydney Universityby Andrew Shimura | Apr 13, 2026* International Higher Education* Penrith, Sydney NSW* Posted 3 weeks ago* $107,053 – $115,469 plus 17% Super & Leave Loading GBP / YearWebsite**Western Sydney University**OVERVIEW The Project Officer, Student Surveys role at Western Sydney University is a full-time, fixed-term position until 31 December 2026, based at the Penrith campus with flexible working arrangements. Situated within the Professional Development Leadership team in Learning and Teaching, the role supports the renewal of the University's Student Feedback Surveys, which are central to improving teaching quality and student learning experiences. The position works collaboratively across the Division of Education and Students and with a wide range of academic and professional stakeholders. KEY RESPONSIBILITIES – Support the coordination and delivery of initiatives linked to the refresh of the University's Student Feedback Surveys – Work collaboratively with academic and professional stakeholders across the University – Support engagement with the renewed student survey framework – Ensure initiatives are delivered on time and aligned with team and divisional priorities – Develop high-quality resources and artefacts to support communication and engagement with staff and students – Document and manage workflows to ensure timely delivery of survey initiatives – Design, implement and evaluate engagement initiatives – Provide insights and recommendations using feedback and data to improve coordination and outcomes – Build and maintain strong relationships with internal teams and external partners – Ensure all activities comply with University policies and legislative requirements REQUIREMENTS – A relevant degree or equivalent professional training and experience in a large, complex organisation – Demonstrated organisational, administrative and time management skills – Ability to work both independently and collaboratively – High-level analytical and problem-solving skills – Experience providing advice based on research and evidence – Proven ability to communicate effectively with university staff and students – Strong interpersonal skills, including the ability to build effective professional relationships at all levels – Evidence of full-time working rights in Australia WHY THIS ROLE MATTERS Student feedback surveys play a critical role in shaping teaching quality and enhancing the learning experience across higher education institutions. By supporting the renewal and effective implementation of these surveys, this role contributes directly to evidence-informed improvement in learning and teaching practice. The position also strengthens institutional capability by embedding consistent, high-quality feedback processes across the University. BONUS: APPLICATION ADVICE – Carefully review the position description and align your application responses directly to the listed qualifications, skills and success measures – Use concrete examples to demonstrate your experience with project coordination, stakeholder engagement and delivering initiatives on time – Highlight any experience working with surveys, feedback mechanisms, data-informed insights or learning and teaching initiatives – Emphasise your ability to communicate with diverse audiences, particularly academic staff and students – Prepare thoughtful responses to the screening questions, focusing on evidence, outcomes and your contribution to team-based work – Ensure you apply through the University's online recruitment system and include the correct job reference code as instructed#J-18808-Ljbffr