A leading service management company in Sydney is seeking a Customer Service Manager to lead a high-performing Support Desk team. You will manage calls and emails while driving service excellence for Subway franchisees across the Asia Pacific region. The ideal candidate has proven leadership experience, strong stakeholder engagement, and a capacity to handle complex cases swiftly and efficiently. This role offers flexible work hours and generous leave benefits, supporting the work-life balance of employees.#J-18808-Ljbffr