Membership & Events Coordinator Job
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The Wanneroo Business Association (WBA) is a well-established business community that provides networking, educational events, and business support services to its members across Perth. The association's purpose is to assist businesses in connecting, communicating, and collaborating with one another.
We are seeking an experienced and passionate Membership & Events Coordinator to join our team. In this role, you will be responsible for the smooth running of day-to-day operations, with a strong focus on events management and delivery alongside membership liaison duties.
Duties Include:
* Governance requirements as per the Assoc Inc Act 2015 and the WBA Rules, including reporting and providing support to the WBA Board.
* Marketing and promotion of the services provided by the WBA, driving growth and engagement in the membership & community.
* Creation, management, and delivery of events while being the face of the WBA.
* Account management, concentrating on membership retention.
* Business development to assist with membership growth & sponsorship activities.
* Providing excellent customer service and showcasing membership benefits to members via face-to-face & online.
* Advocacy for WBA members.
* Maintaining effective engagement with government and external stakeholders.
* Stakeholder management.
* Budgeting & Financial Management for the organisation.
* Office management, including managing a small internal team.
* Content planning and creation of marketing materials.
* General administrative, scheduling, & marketing support utilising MS Suite, Canva, Mailchimp, Loomly, GBP, and social media platforms.
* Social media posting across various platforms, as well as assisting with paid advertising campaigns.
* Being active & timely in responses on the social media pages, including managing the internal FB group.
* AP/AR (external Bookkeepers are engaged for BAS, payroll, super etc).
* Handling enquiries in a timely manner.
* Keeping the CRM & the website up-to-date with accurate & timely information.
* Keeping the office sufficiently stocked with supplies and tidy.
* Ad hoc tasks as required to assist with the smooth running of daily operations.
Requirements:
* 5+ years of experience within a position that encompasses event management, marketing, and strong administrative skills.
* Experience within a member-based organisation or a Not-for-Profit highly regarded.
* Demonstrated experience with business development, account management, networking, and liaising with a variety of stakeholders.
* Passionate about supporting local businesses and seeing them thrive.
* Relationship-focused with the ability to work proactively and collaboratively with a range of stakeholders within a fast-paced environment.
* Ability to build rapport quickly and build effective business networks in order to help benefit the association and its members.
* Ability to deliver sound financial management to ensure effective and efficient use of resources available.
* Experience with accounting software (Xero preferred).
* Strong strategic vision & always thinking one step ahead.
* Passionate about providing exceptional & timely customer service.
* Comfortable with public speaking and being the face of the WBA.
* Exceptional organisational skills with the ability to prioritise your work flow & manage your time efficiently whilst working autonomously.
* Tech-savvy - MS Suite, CANVA, Mailchimp, Social Media Posting, GBP.
* Professionally presented with excellent communication skills & strong attention to detail.
* Have a friendly disposition & be self-motivated, adaptable, & proactive.
* Be able to keep a high level of confidentiality.
* Ability to liaise with a diverse range of people & build relationships.
* Availability for events outside standard working hours of 8am-4pm.
What We Offer:
* Great job variety - no two days are the same.
* Work closer to home with free car parking.
* Opportunities for professional growth and development.
* Collaborative and supportive team environment.
* Recognition and rewards for outstanding performance.
How to Apply:
If you're passionate about supporting local businesses and have the skills and experience we're looking for, please submit your resume along with a cover letter outlining why you'd be a great fit for this role.