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Operations Manager Medical
role at
UFS Healthcare Ltd.
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Join to apply for the
Operations Manager Medical
role at
UFS Healthcare Ltd.
Operations Manager Medical (2 Positions Available) | Lead Healthcare Excellence in Our Growing Medical Services
Shape the future of medical services across our expanding portfolio of successful practices
Build and lead high-performing healthcare teams
Two permanent leadership positions available in our profit-for-purpose healthcare organisation
Two permanent full-time positions based in Ballarat
Direct reporting line to Chief Operating Officer Health Services
Portfolio management with responsibility for multiple medical centres and programs
$90,000 - $97,000 + superannuation
Are you a
results-driven healthcare operations leader
with strong business acumen and a passion for empowering teams? We're expanding our leadership structure and seeking
two exceptional Operations Managers
to each oversee a portfolio of our thriving medical centres and champion exceptional patient care.
Established in ****, we've been a trusted healthcare provider for over 140 years. As a mutual organisation, our
profit-for-purpose model
allows us to reinvest directly into improving the lives of our 100,000+ members and the wider community. This exciting expansion reflects our continued growth and commitment to providing even stronger leadership support across our medical services.
About These Strategic Leadership Roles:
As we continue to grow and enhance our medical services, these newly structured roles will provide dedicated operational leadership across our expanding portfolio of medical centres. You'll be responsible for driving operational excellence, supporting our valued GP and allied health partners and clinical teams, while ensuring sustainable business growth and outstanding patient experiences.
What You'll Lead:
Operational Excellence:
Oversee day-to-day operations across your assigned medical centres, ensuring efficient workflows and optimal resource allocation
Develop and monitor operational KPIs to enhance efficiency including patient access and service delivery
Manage operational budgets and drive strong financial performance across all assigned sites
Ensure compliance with legislation, regulations, and maintain RACGP accreditation standards
Develop and implement business growth strategies for your medical centre portfolio
Analyse practice data to identify opportunities for service improvement and expansion
Lead, mentor, and develop administration teams and practice leads with a focus on creating positive workplace culture
Build and maintain strong relationships with our GPs, allied health professionals and practice nurses
Implement workforce planning strategies and support recruitment and retention initiatives
Champion professional development opportunities and promote teamwork excellence
Quality & Patient Experience:
Collaborate with our Clinical & Quality Manager to maintain high standards and accreditation
Implement patient experience enhancement strategies and manage feedback systems
Support evidence-based models of care implementation across your portfolio
Drive continuous quality improvement initiatives
What We're Looking For:
Minimum 5 years
in operational management within primary healthcare settings
Proven track record
managing multiple sites or services simultaneously
Strong business development
experience with practice growth strategies
Expert knowledge
of Medicare billing systems, MBS items, and compliance requirements
Demonstrated success
in budget management and financial performance
Leadership Capabilities:
Outstanding people leadership
skills with ability to inspire and motivate diverse teams
Exceptional stakeholder management
experience with medical practitioners, particularly GPs and nurses
Strong relationship building
capabilities across clinical and non-clinical teams
Results-oriented approach
with strong commercial acumen and problem-solving abilities
Qualifications & Requirements:
Tertiary qualifications in health administration, business management, or related field (desirable)
Experience with RACGP accreditation processes and standards compliance
Valid Australian Driver's License and willingness to travel between sites
What We Offer:
Competitive salary package
Generous staff discounts
across our 19 pharmacies, four medical centres, and eyecare services
Flexible work arrangements
including Time in Lieu options and RDO accrual
Work-life balance
in a supportive, values-driven environment
Professional development
opportunities to support your career progression
The opportunity to make
genuine impact
on community health outcomes
Why Choose UFS Healthcare?
At UFS Healthcare, we're
committed to advancing
integrated healthcare across our regions. Our expanding and thriving portfolio includes:
19 pharmacies
delivering comprehensive health services across western Victoria
Four successful medical centres
with strong patient demand and GP satisfaction
Ballarat Urgent Care Clinic
providing
free non-emergency care
to our community
Exciting expansion
plans including dental care and additional health services
We're building on our strong foundation to create even better support structures for our teams and enhanced experiences for our patients.
Ready to Lead Healthcare Operations Excellence?
These roles represent an exciting opportunity to
make a significant impact
in healthcare operations while leading and developing high-performing teams. If you're passionate about healthcare excellence, enjoy building strong relationships, and want to drive business growth in a values-driven environment, we want to hear from you.
Apply now
and become part of our purpose to empower more people to live longer, healthier lives
We're a diverse and inclusive workplace, committed to creating a welcoming environment for people from all backgrounds. We encourage applications from candidates of all cultures, identities, and abilities.
For more information or a confidential discussion, please contact Chief People & Culture Officer, Lauren Baker on or
Please note: You must be eligible to live and work in Australia to apply for this position.
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