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Southside Toyota,at Mount Gravatt have an opportunity for a Sales Receptionist to join the well-established team. This is also a hybrid role that will incorporate general accounts work. With an employee-centric leader, the opportunities are endless. This is not your everyday Receptionist role, this highly-important role is focused on ensuring our valued customers are receiving great, prompt communication over the phone & in person in order to maintain and deliver theUltimate Customer Experience alongside your team,with the unified goal of"One Team, One Vision".
About Southside Toyota
Southside Toyota is a long standing,award winning, high-volume, franchised Toyota dealer.We are apart of Eagers Automotive, Australia's largest publicly listed and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships within Australia & New Zealand. We represent over 33 car brands and pride ourselves on delivering an exceptional experience for every customer.
What's needed:
Awareness and ability to work efficiently, handling multiple customer enquiriesat a time
Strong time management & organizational skills
Ability to support and work with other team members and departments
Enthusiastic, warm, keen and pleasant manner
High level of professionalism and personal presentation
Ability to consistently follow sales process and procedures
Initiative to help on the front line if the need arises
Exceptional communication skills
High level of computer literacy with experience using Microsoft Office
Full working rights
General accounts experience would be an advantage
About this role:
Connect with customers at the desk and over the phone, build rapport quickly and act with integrity
Deliver an exceptional customer experience with a high level of professionalism
Use your owner's mindset to manage your time, prioritise the important tasks and ensure that you meet deadlines
Be agile and flexible to change, things move pretty quickly here
Answer inbound calls promptly
Make appointments via phone and email
Perform clerical duties as required, scanning, filing, photocopying and general administration
Other administrative duties as required by the Sales Manager
Mandarin or Cantonese speaking would be advantageous but not necessary
What's on offer:
An attractive,above award hourly rate
Support from a dedicated and professional team and manager
Permanent fulltime role with the opportunity for overtime
The chance to work in a high performing, busy environment
Discounted health insurance
Employee purchase policy
Discounted finance and insurance
Employee assistance program
Brand & Hub Awards and functions
As part of Eagers Automotive, we strongly believe in our Core Values:Integrity | Inclusiveness | Owner's Mindset | Agility
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Salary match Number of applicants Skills match
Your application will include the following questions:How many years' experience do you have as a Sales Receptionist? Have you worked in a call centre before? How many years' experience do you have as a Service Receptionist? Do you have experience in administration? Which of the following statements best describes your right to work in Australia? Which of the following Microsoft Office products are you experienced with? How many years' experience do you have as a receptionist? Do you have customer service experience?
Retail & Consumer Products 5,001-10,000 employees
Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of over 110 years.
We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships and growing.
Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance.
Our operations are located across Brisbane, regional Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, the Newcastle/Hunter Valley region of New South Wales, ACT, Tasmania and Auckland.
Eagers Automotive Limited is the leading automotive retail group in Australia and New Zealand, with a long and proud history of over 110 years.
We are Australasia's largest and most dynamic automotive retailer employing over 8,000 team members across 300 dealerships and growing.
Our core business consists of the ownership and operation of motor vehicle dealerships. We provide full facilities including the sale of new and used vehicles, service, parts and the facilitation of allied consumer finance.
Our operations are located across Brisbane, regional Queensland, Adelaide, Darwin, Melbourne, Perth, Sydney, the Newcastle/Hunter Valley region of New South Wales, ACT, Tasmania and Auckland.
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