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About Us
BreatheSafe is a proud Australian and US based company that strives to develop, manufacture and sell world leading dust control and air quality solutions to any industry that is exposed to dust or airborne contaminant, both locally and internationally. Following exciting growth plans, we are looking for a Product Support Technician to join our team in Brisbane
About Us
BreatheSafe is a proud Australian and US based company that strives to develop, manufacture and sell world leading dust control and air quality solutions to any industry that is exposed to dust or airborne contaminant, both locally and internationally. Following exciting growth plans, we are looking for a Product Support Technician to join our team in Brisbane
About The Role
We’re seeking a trade-qualified technician, engineer, or HVAC specialist to provide on-site technical support, diagnostics and system audits for our air quality control systems—primarily in the mining industry .
This role requires frequent travel to mine sites and remote customer locations across Australia. You’ll be the go-to expert for system performance, diagnostics, and technical support.
Key Responsibilities
* Diagnose and resolve technical cases
* Support the installation, commissioning, and operation of air quality systems (powered filtration units, control units, displays and filter upgrades).
* Conduct field audits to assess system performance, machine compliance and fleet efficiency
* Provide detailed reporting including fleet analysis, audit outcomes and recommendations.
* Maintain detailed, accurate service and audit records
* Contribute to internal knowledge sharing
* Work with customers including maintenance teams, hygienists, and superintendents
* Work closely with our engineering team to troubleshoot and enhance product functionality
* Diagnose and resolve technical issues in BreatheSafe systems
About You
To succeed in this role, you'll combine strong technical skills with a proactive, customer-focused mindset.
You’ll Bring
* Background in HVAC, mechanical or auto-electrical industries is beneficial
* Field experience in the mining, earthmoving or heavy equipment industry.
* Trade or engineering qualifications (HVAC, mechanical or auto-electrical).
* At least 2 years of field experience in the mining industry (preferred).
* Strong troubleshooting and problem-solving abilities (hardware and software).
* Hands-on experience with fixed or mobile plant equipment (advantageous).
* Clear communication skills to support customers through installation, commissioning & usage.
* Confidence in conducting site audits and analysing fleet data.
* Willingness and availability to travel regularly to mine sites and remote customer locations.
* A collaborative approach with both internal teams and external stakeholders.
* Motivation to stay up to date with product trends and contribute to ongoing improvements.
* Familiarity with managing internal documentation processes.
Hours Of Work
* Monday to Thursday: 6.30am – 3.45pm
* Friday: 6.30am – 12.30pm
* Enjoy every second Friday off for a long weekend!
* Flexibility Required: While standard hours apply, occasional adjustments may be needed to meet business demand.
What We’re Offering
* Supportive Team Environment: Collaborative culture with a strong focus on development.
* Realistic Work Targets: Achievable goals to support a positive work-life balance.
* Team Events: Weekly BBQs and monthly birthday celebrations.
* Learning & Development: Extensive support for learning new skills and growing within the role.
* Employee Assistance Program (EAP): Access to personal and family support.
* 9-Day Fortnight: Enjoy flexibility that supports your lifestyle.
BreatheSafe Culture
* Respect is the key to our culture – We believe that if we all respect each other and work safely, efficiently, we will all go home happy and proud of our achievements.
* We are passionate about our work and our values, always striving to uphold the highest standards.
* We set realistic targets to keep our team motivated and on track.
* We invest in developing our team members, providing extensive support for learning new skills and career growth.
* Team work is the best work
Join Us and Make an Impact!
Use your technical expertise and site experience to make a difference in air quality and safety. Work with a company that values your skills and supports your future.
Apply now to grow with BreatheSafe.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
Motor Vehicle Manufacturing
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