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Technical account manager

Shepparton
Complete Power Partners
Accountancy Manager
Posted: 22 February
Offer description

Complete Power Partners is a specialist provider of off-grid, hybrid renewable and battery power solutions to the mining, industrial and remote infrastructure sectors across Australia. We design and manufacture rugged, transportable solar-diesel hybrid systems, battery enclosures and custom distribution switchboards from our Victorian workshop.

As our Technical Account Manager (Sales), your main focus is providing a high level of service for your clients (electricians), industry leading service by providing accurate quotations and designs in a timely manner, and backing up your delivery promises with strong project and post sales support. This is a unique opportunity to apply your practical design and problem solving skills in the electrical industry, remotely to installers (electricians).

You will be supported by a strong technical team at CPP, our foundation is based on providing 7 day support for our valued clients, on time deliveries, and high product quality. You will be provided with extensive training before being "thrown in the deep end" to ensure you are armed with the right tools for the job.

About the role:

We are seeking a dynamic and customer-focused Technical Account Manager (Sales) to serve as the strategic bridge between our clients and internal technical teams. In this role, you will combine technical expertise with consultative sales skills to drive customer success, revenue growth, and long-term partnerships.

As a trusted advisor, you will work closely with customers to understand their business objectives, technical requirements, and growth plans. You'll proactively identify opportunities to expand solutions, optimize performance, and deliver measurable value. Internally, you will collaborate with sales, engineering, product, and support teams to ensure seamless execution and an exceptional customer experience.

You will have the opportunity to work with existing clients, and incoming leads. But will also be expected to identify opportunities for new business relationships to expand your account portfolio.

Requirements:

* Strong interpersonal skills. To be successful in this role, you will need to effectively deliver information and ensure all the right details are shared with your client to ensure projects run smoothly
* Accountability. If a promise is made to a client, we need to deliver on it as a team. By remaining accountable, you will succeed in this role

* Willingness to learn new skills - we are constantly learning and diversifying as an organisation, your willingness to learn will be important to ensure we can share the same vision for success

* Strong technical aptitude your committment to developing your technical ability will generate a significant amount more sales and improved customer results through accurate designs, and direct customer support (backed up by our 4 person specialist technical team
* Time management and follow up. You need to use your time wisely, effectively managing time to provide quotations and follow up leads in a timely manner
* Strong computer skills

What We Offer

* Full time employment
* Competitive starting salary + uncapped comission with opportunities for growth
* Fast-tracked personal development with tailored training and mentoring across multiple business sectors
* Work with a dedicated team of qualified electrician's and engineers
* Casual, friendly and inclusive work environment and team culture

How To Apply:

If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity. If you would like to learn more, please reach out to Linden Howells on for a chat

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