* Drive high‑impact improvements across core clinical systems
* Be the expert behind seamless patient administration
* Shape digital health outcomes for NSW communities
We’re seeking an experienced IPM PAS Application Specialist who brings strong knowledge of Inpatient ADT and Waitlist workflows to support our evolving IPM environment in this full time, 2 year temporary role. This dedicated specialist will deliver essential system expertise and help drive excellence in patient administration services support across the IPM PAS platform.
Employment Type: Temporary Full Time (up to 2 years)
Position Classification: Senior Analyst
Remuneration: $59.60 - $69.13 per hour
Hours Per Week: 38 (Job Share may be considered for part time hours)
Location: DHS Cumberland Hospital + Remote working (two days from home currently)
Where you'll be working
Join a dedicated digital health team that plays a pivotal role in supporting patient flow, clinical efficiencies and data quality across NSW Health. You’ll work in a collaborative, supportive environment that values innovation, continuous learning and user‑focused system improvement.
You will enjoy:
* A culture committed to better patient outcomes through technology
* Supportive leaders and colleagues who value knowledge‑sharing
* Opportunities to contribute to statewide digital health enhancements
* Exposure to enterprise‑level clinical and administrative systems
* A dynamic environment where your expertise genuinely impacts care delivery
What you'll be doing
In this role, you will ensure NSW Health’s Patient Administration System (iPM) remains reliable, secure and optimised for frontline clinical services. You’ll drive system improvements, resolve issues, and provide expert guidance that helps clinicians and administrators deliver high‑quality care.
Your key contributions will include:
* Managing system performance and availability through upgrades, releases, and proactive maintenance
* Providing advanced support across PAS modules, including ADT, Inpatient, Theatre and Waitlist
* Investigating and resolving application issues, including backend fixes and data corrections
* Enhancing reporting, extracts and data quality through close engagement with NSW Health stakeholders
* Supporting enhancements, testing cycles, documentation and training to improve user experience
Ready to make a meaningful impact?
At NSW Health, you’ll help create a better health system for everyone. If you’re passionate about digital health, continuous improvement and delivering exceptional customer service, we encourage you to apply and join a workplace that cares, grows and achieves together.
How to Apply
Apply online by submitting your resume and addressing the criteria listed below by providing examples that demonstrate your ability before the closing date.
Essential Criteria:
* License: Valid NSW Driving Licence.
Selection Criteria:
1. Qualifications and Experience- Relevant tertiary qualifications and/or demonstrated experience supporting Patient Administration Systems (PAS), PAS/IPM modules such as ADT, Waitlist, Theatres, Templates, and Reference Values.
2. PAS Domain and Workflow - Demonstrated understanding of patient administration workflows and systems, including admissions, discharge,