 
        
        This temporary vacancy is open to Expressions of Interest and any extensions to this appointment will not exceed 12 months. 
About the Role: 
Responsibilities include: 
Provide authoritative strategic and operational advice to Principals, Senior Executives, Managers and Directors on a wide range of legislative, policy and procedural issues. 
Manage enquiries and complaints in line with the Department's Customer Complaints Management Policy and procedure ensuring all records are accurately maintained. 
Prepare complex reports, submissions, briefs, legislative appeals and responses to correspondence from a range of sources for the Minister, Director-General, Deputy Director-General and Assistant Directors-General in accordance with the Department's records management systems. 
Provide advice and support the development and capability of Principals and regional staff to ensure that schools and the regional office have quality systems for the management of complaints, internal and external communications, community engagement and interactions with government and non-government organisations. 
Please view the Role Description for a full list of duties. 
How to Apply: 
Attach a brief resume including contact details for 2 referees (referees should have an understanding of your relevant previous work history). 
Attach a 1-page written statement in response to the attached role description. 
Applicants need to be a current Queensland Government employee to be eligible to apply. 
Applications from recruitment agencies will not be accepted. 
Salary rate shown is reflective of full time (1.0 FTE). 
The Department of Education is a family inclusive workplace. Click here to find out more about our Inclusion and Diversity strategies.This work is licensed under a Creative Commons Attribution 3.0 Australia License.