Great career opportunities and personal growth with an entrepreneurial organization
* Make a real difference in our community
* Enjoy free gym membership
* Potential to earn commission on results
This is an excellent opportunity for passionate and friendly people who enjoy delivering exceptional service to our members and visitors, leaving lasting positive impressions.
About Belgravia Health and Leisure Group
We offer 24-hour access, 7 days a week, across Australia at 42 locations (and growing). Our health clubs feature a range of exercise options, from weights and cardio to swimming, dance, boxing, and cycling. We strive to create an inclusive, encouraging, and empowering fitness community for everyone.
Join the Belgravia Health and Leisure Group team and receive support for your career development as an outstanding leader.
The Role
A fantastic career opportunity awaits someone passionate about delivering top-notch customer service in Port Macquarie.
Our Member Services Officers are the heart of our business, providing essential services like Sales, Reception, and Merchandising to our members, casual users, and potential new members, following established operational routines and procedures.
The role involves prospecting, touring, closing, and securing referrals for future sales. They will actively seek new business for the club, representing the facility and our organization in a positive and professional manner.
The primary responsibility of our Member Services Officers is to acquire new members and deliver exceptional customer service, aligning with our Mission, Vision, and Values. They must achieve individual and team goals and targets set by an Assistant Club Manager and the Club Manager. The ideal candidate should possess excellent communication skills, a passion for health and fitness, and enjoy helping others achieve their goals.
Key areas of responsibility include:
* Passion for fitness
* Provide excellent customer service to all customers, both in person and over the phone
* Apply sound cash handling principles and use of Point of Sale systems
* Promote our centre's services and programs to customers and accept bookings and enrolments
* Previous experience in a similar position
* Excellent communication skills
* Hold current First Aid and CPR Certification
* Working With Children Check (or equivalent) and National Police Check
* Prior experience in fitness, sales, customer service, or a retail environment is highly advantageous
Previous experience in fitness, sales, customer service, or a retail environment is highly beneficial, but candidates with a friendly attitude and a customer service mindset are encouraged to apply.
If you're a passionate person who recognizes the incredible opportunities this role offers and wants to utilize your skills and passion in a health training environment, we want to hear from you.
No resume is required. Simply complete the application process, and we'll be in touch.
We're committed to creating a child-safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check.
Belgravia Health and Leisure Group is an inclusive organization where everyone can be themselves and succeed based on merit. We welcome applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ individuals, people from culturally and linguistically diverse backgrounds, and people with disabilities. We're happy to adjust our recruitment process to accommodate accessibility needs - please reach out to us.