Job Title: Retail Leader
Job Description:
We are seeking a seasoned retail professional to lead our team and drive business growth through exceptional customer experience, employee engagement, and operational excellence.
Main Responsibilities:
* Develop and execute strategies to maximize sales performance, achieve customer satisfaction targets, and promote a positive store environment.
* Recruit, train, and coach high-performing teams to deliver outstanding results, providing guidance on customer service, visual merchandising, and inventory management.
* Analyze sales data, identify trends, and develop action plans to address challenges and capitalize on opportunities.
* Maintain open communication with employees, addressing concerns, and promoting a culture of transparency and respect.
* Cultivate relationships with customers, vendors, and stakeholders, fostering trust and driving long-term partnerships.
* Lead by example, embodying the company's values and demonstrating a commitment to excellence in all aspects of store operations.
* E nsure compliance with company policies, procedures, and regulatory requirements.
Requirements:
* Proven track record of leadership success in a retail environment, with 2+ years of experience in a supervisory or management role.
* Demonstrated ability to engage customers, build rapport, and deliver exceptional service experiences.
* Strong analytical skills, with proficiency in financial analysis, budgeting, and forecasting.
* Excellent communication, interpersonal, and problem-solving skills, with the ability to work collaboratively with diverse teams.
* Able to work flexible hours, including evenings, weekends, and holidays, as needed.