About the Role:
Event Force (owned by ACESGroup) are seeking motivated casual event customer service staff to work at CMC Rocks, Australia's premier country music festival, in Ipswich between Wednesday 18th and Sunday 22nd March.
We are looking for fun, outgoing, professional team members who are passionate about providing exceptional customer service to fans at events. You will be working outdoors with your team members to scan tickets, assist patrons, provide general customer service and resolve ticketing queries.
Shifts will likely be available between Wednesday 18th and Sunday 22nd March with shifts available early in the morning (from as early as 5am) to late in the evening (as late as 10pm).
Shift opportunities may also exist in the future for those interested in working with Event Force across other events in surrounding areas including Brisbane, however applicants for this role must be available to work multiple shifts at CMC Rocks in Ipswich.
You will be:
* Scanning Tickets
* Providing General Customer Service
* Selling Tickets
* Resolving Ticketing Queries
What you need:
* Must be available to work multiple shifts between Wednesday 18th and Sunday 22nd March 2026 in Ipswich
* Can do attitude with excellent levels of customer service
* Ticketing Experience (not necessary but highly desirable)
* Reliability, punctuality, and attention to detail
* Exceptional personal presentation
* The ability to learn systems and follow procedures
* Appropriate work rights in Australia
Why work with Event Force?
In addition to a fun team atmosphere at the country's best events, Event Force also offer;
* Training opportunities (via ACESGroup internal Registered Training Organisation)
* Minimum 4-hour shifts
* Attractive rates of pay
* Flexible rostering
* Future growth opportunities/career pathways
If you are ready to join a dynamic and growing team with a company that truly values your contribution, then APPLY NOW
Event Force is an equal opportunity employer, committed to all forms of workforce inclusion and diversity. We encourage all applicants to apply, with successful applicants subject to a range of background, police, medical and reference checks.
ABN: | ACN: | M/L: | ASIAL Member: | RTO: 90024 | VIC: PSBL S. Australian Concert and Entertainment Security Pty Limited, trading as ACESGroup, Affirm Training, Alleviate Event Administration and Logistics, Event Force, Avert Risk Management, Assure Safety Services, Secured and Secure Domain.