Key Responsibilities:
* Ensure high-quality patient service and experience.
* Work efficiently in a fast-paced environment with strong organizational skills.
* BUILD professional relationships with external doctors, clinicians, and patients to deliver excellent care.
* Anticipate patient appointment needs and work closely with healthcare professionals to schedule appointments within timeframes.
* Manage new patient registrations, referrals, and communicate effectively with Cancer Nurse Consultants.
* Schedule doctor consult appointments, prepare clinics, and ensure accurate electronic medical records.
* Ensure clinic billing is complete and reports are up-to-date as required.
* Cooperate with multidisciplinary teams to achieve objectives and work outcomes.
About the Role:
This role requires exceptional medical administration experience, medical terminology, and communication skills. The ideal candidate will have a strong attention to detail, be self-driven, and able to work independently in a team environment.
The successful candidate will also possess excellent phone manner, high-volume task management, and proficiency in clinical administration systems and Microsoft Office software.