Overview
This is a full-time hybrid role for a Cleaning Service team member, based in Melbourne, VIC, with some work-from-home flexibility. The responsibilities of the role include performing cleaning tasks at various residential and commercial properties, maintaining cleaning supplies, ensuring high standards of cleanliness, following safety protocols, and providing excellent customer service. Employees will be expected to maintain professionalism, communicate effectively with clients, and manage daily work schedules efficiently.
Qualifications
1. Analytical skills to assess cleaning needs, problem-solve, and ensure consistent quality in service delivery
2. Strong Communication skills to interact effectively with clients and team members
3. Customer service skills to fulfill client requirements and ensure customer satisfaction
4. Basic understanding of Sales and the ability to recommend additional services to clients
5. Familiarity with Finance principles, such as time management and accurate documentation of work hours for billing purposes
6. Physical capability to perform cleaning tasks effectively
7. Attention to detail to ensure all cleaning duties are completed to high standards
8. Past experience in a cleaning or similar service industry is advantageous but not required
9. Flexibility to work across residential and commercial locations
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